About Sou'Wester Restaurant
Located in the iconic and picturesque Peggy's Cove, the Sou'Wester Restaurant is a beloved landmark serving thousands of visitors each season with classic Nova Scotia seafood and hospitality. We pride ourselves on offering a memorable dining experience that complements the stunning coastal scenery. We are looking for an enthusiastic and friendly Espresso Cashier and Host to be the welcoming face of our restaurant.
Job Summary
As the Espresso Cashier and Host, you'll play a vital role in two key areas of our operation. Depending on your scheduled shift, you will either be working at our take-out counter, serving customers directly and handling espresso drink and take-out food orders, or you will be at the host station, managing the flow of guests into our dining room. This multifaceted role requires a positive attitude, strong multitasking abilities, and a passion for providing outstanding customer service in a high-volume, fast-paced environment.
Key Responsibilities:
Espresso Cashier and Take-Out Counter:
- Prepare and serve a variety of espresso-based drinks, coffees, teas, and other beverages.
- Accurately process payments for all take-out orders and beverages using a POS (Point of Sale) system, handling cash, credit, and debit transactions.
- Provide friendly and efficient service to take-out customers, answering questions and making recommendations as appropriate.
- Maintain a clean and sanitary espresso bar and counter area, following all health and safety regulations.
Host/Hostess Station:
- Warmly greet and welcome all guests to the restaurant.
- Manage the guest waiting list and seating arrangements efficiently, communicating wait times accurately.
- Answer guest inquiries about the menu, restaurant, and the Peggy's Cove area.
- Maintain a clean and organized host station and entrance area.
- Collaborate with the serving staff to ensure a smooth flow of service
General Responsibilities:
- Handle guest feedback and resolve minor issues with professionalism and a calm demeanor.
- Adhere to all restaurant policies and procedures, including those for cash handling and security.
Qualifications
- Previous experience in a restaurant or customer service role is a strong asset. Experience with an espresso machine is a plus.
- Excellent communication and interpersonal skills, with a friendly, welcoming, and professional demeanor.
- Ability to work effectively under pressure in a fast-paced, high-volume tourist environment.
- Strong attention to detail for both cash handling and drink preparation.
- Reliable, punctual, and possess a strong work ethic.
- Flexibility to work various shifts including days and evenings, including weekends, holidays, and extended hours during the peak season.
- Ability to stand for extended periods and lift up to 20 lbs.
- Reliable transportation (drivers license)
What We Offer
- A unique opportunity to work in one of Nova Scotia's most iconic and beautiful locations.
- A fun and supportive team environment.
- Competitive seasonal wages.
- The chance to meet and interact with people from all over the world.
Equity, Diversity, and Inclusion (EDI)
At Sou'Wester, we are committed to building an inclusive and diverse workplace where all employees feel valued and respected. We believe that a diverse team enriches our work environment and enhances the experience for our customers. We encourage applications from individuals of all backgrounds, including but not limited to, Indigenous peoples, racialized persons, persons with disabilities, members of the 2SLGBTQIA+ community, and women. We are committed to providing accommodations throughout the recruitment process. If you require an accommodation, please indicate this in your application.
To Apply: Please submit your resume outlining your relevant experience and why you are interested in working at the Sou'Wester Restaurant in Peggy's Cove. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Part-time, Contract, Permanent
Pay: $16.75-$17.00 per hour
Benefits:
- On-site parking
- Store discount
Ability to commute/relocate:
- Peggys Cove, NS: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work weekends, days and/or evenings on a rotational schedule?
- are you a student starting in the fall and if so are you available to still work after school starts?
- when are you available to start?
- how many hours can you work in a week (7days)?
Education:
- Secondary School (required)
Experience:
- Customer service: 2 years (required)
Language:
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
