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IT Coordinator

IMP Group
Halifax, NS

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Job details

Benefits

Designated paid holidays
Tuition reimbursement
RRSP

Skills

Microsoft Windows Server
Computer Science
Preventative maintenance
Supplier management experience
Customer service
Workplace safety policies
Lean
Research
IT infrastructure
Continuous improvement
Computer hardware
Staff training
Risk management
Customer service orientation
Occupational Health and Safety (OHS) regulations
VMWare
Training & development
Root cause analysis
Communication skills
Help desk

Full job description

IT Coordinator

Requisition ID: 2573

Why Choose IMP Aerospace & Defence:
IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our ever-growing team. IMP is able to achieve success through this teamwork mindset. That is why at IMP, you are not defined by your role.

Position Overview:

The IT Infrastructure position supports the IT Manager – Infrastructure in maintaining reliable and effective IT services across the organization. The role provides technical support, monitors infrastructure health, coordinates day-to-day operations, and contributes to departmental projects and technology initiatives. It also supports staff training and the implementation and effective use of new and existing technologies.

What You Will Do:

Implement and help to Identify new technologies that will benefit the department and meet departmental goals.
Provide support to the other IT Coordinators when they need assistance.
Create documentation and train the IT Coordinators how to use and maintain new technologies.
Ensure the use of best practices and that departmental processes are followed.
Identify risks or problem areas and work to find a solution.
Timely response and resolution of Service Desk requests. Manage request through to resolution or escalate as required.
Support and monitor existing infrastructure, perform preventative maintenance work, backup and perform other regular support activities as required.
Work effectively in a team environment by openly sharing information, ideas, or concerns and giving constructive feedback to help ensure the team is successful.
Adhere to IT administrative directives as per ADs and other associated company procedures.
Liaise with external suppliers and support agencies for the ongoing support and maintenance of relevant hardware and software.
Ensure that all work and changes are performed in such a way as to minimize all disruption to existing business use.
Build effective working relationships with local and corporate IT support, as well as business line personnel.
After hours support, as required
Other duties as required

What You Will Bring:

Degree in Computer Science, Diploma in IT System Administration, or equivalent
3+ years' experience in help desk, IT support, or its equivalent.
Good written and verbal communication skills.
Ability to manage multiple responsibilities in a deadline-driven environment.
Strong troubleshooting skills.
Advanced Knowledge of VMware and Windows Server.
Experience with Windows AD Domain Controller and group policy administration.
Ability to conduct research into systems issues and products as required.
Knowledge of NIST cyber security framework or similar would be an asset.
Excellent customer service skills, striving to improve services to meet customer and business needs.
Demonstrates initiative in looking for root causes and takes on new responsibilities.
Demonstrate a personal commitment to IMP Occupational Health, Safety and Environment policies. Continually focusing on your individual safety and the safety of others who may be affected by your work and to fully comply with all Federal Health and Safety Legislation.
Participate in Continuous Improvement, Lean & 8S activities in your area.
Incumbents must be able to pass and maintain Public Services and Procurement Canada (PSPC) and Transport Canada security clearances.
The successful applicants will be eligible to meet requirements for the U.S. International Traffic In Arms Regulations (ITAR), and Canadian Controlled Goods Program (CGP)
Applicant must be able to pass and maintain a Level II (Secret) security clearance with the Department of National Defense.

What We Will Do For You:

All IMP's benefits become effective on your first day of work, regardless of your position.
Employees are entitled to 3 paid personal days and 12 statutory holidays per year.
We offer a comprehensive Benefits Package, including RRSP Program, Tuition Reimbursement Program, Long Service Awards, Volunteer Grant Program, Scholarship Program, and more!

IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Indigenous People, Visible Minority Groups, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self identify on either your cover letter or resume.

Apply Now

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IT Coordinator

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