About Family Service Nova Scotia
Family Service Nova Scotia (FSNS) is a community-based provincial organization that has been supporting individuals, families, and communities since 1969. Supporting service users is at the centre of everything we do.
We provide a warm, welcoming, and non-judgmental environment across Nova Scotia, using a person-centred and trauma-informed approach that recognizes the unique strengths and experiences of each individual and family.
Program Overview
The Youth Outreach Plus Program (YOP+) supports youth experiencing multiple and complex needs across the social determinants of health.
This Tier 3, time-limited, and goal-focused program provides intensive case management to youth aged 12–26. YOP+ offers 24/7 on-call support through helplines and daytime program staffing, ensuring youth have access to support when they need it most.
Position Summary
The Youth Outreach Plus Worker provides intensive, youth-centred support in home, community, and office settings. This role works closely with youth, families, community partners, and internal teams to improve immediate and long-term outcomes across education, employment, health, and overall well-being.
Qualifications
- Bachelor of Social Work (BSW) and relevant work experience
- Eligibility for registration with the appropriate regulatory body
- This is a designated position, and applicants must identify as a member of an equity-deserving community (e.g., African Nova Scotian, Mi’kmaq/Indigenous, racialized persons, persons with disabilities, or members of the 2SLGBTQIA+ community)
Core Responsibilities
Program Planning and Service Delivery
- Complete initial assessments, including case planning and needs assessments
- Deliver intensive, goal-focused support to youth in community, home, and office settings
- Engage in family work with youth and their families
- Build community connections through referrals and service linkages
- Provide accompaniment and transportation as needed
- Support youth in accessing basic needs
- Provide supportive counselling to youth
- Collaborate and consult with community partners
- Gather feedback using the YOP+ outcome tool
- Manage and utilize program budget to support youth needs
- Facilitate bi-weekly meetings with Youth Outreach Programs to identify trends and potential referrals
- Provide consultation to Youth Outreach workers as needed
Reflective Practice and Clinical Consultation
- Attend monthly individual reflective supervision
- Participate in bi-monthly group supervision
- Attend team meetings as scheduled
- Participate in monthly clinical supervision through the Centre for Family Based Training
- Engage in case consultation with supervisor as needed
Administrative Responsibilities
- Maintain accurate and up-to-date case notes
- Complete monthly service user statistics
- Submit reflective supervision documentation
- Track and update program budget expenses
- Record Youth Outreach Helpline (YOHL) calls
Organizational Support
- Participate in committees and community partner meetings as needed
- Attend OTP meetings as scheduled
- Participate in Lunch & Learns and professional development opportunities
Operational Responsibilities
- Track and submit timesheets, vacation, and expenses
- Maintain program documentation and reporting requirements
- Monitor and manage workload and scheduling
- Support program operations as required
Requirements
- Active registration and good standing with a professional regulatory body
- Valid driver’s licence and access to a reliable vehicle
- Ability to travel regularly within the community
- Availability to work flexible hours, including evenings and on-call support
- Clear Criminal Record Check and Vulnerable Sector Check
- Maintenance of professional liability insurance
Why Work With Us
- Competitive compensation, including Health, Dental, and Pension
- Flexible work hours
- Generous paid time off beyond statutory holidays
- A supportive, collaborative team environment
- Opportunities for growth and advancement
- Meaningful, community-based work that creates real impact
Equity Statement
Family Service Nova Scotia is committed to equity, diversity, inclusion, and accessibility. We encourage applications from individuals from equity-deserving communities.
Please note that this position is designated, and only candidates who identify as members of equity-deserving communities will be considered.
How to Apply
Please submit your resume to: [email protected]
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Mileage reimbursement
- Paid time off
Licence/Certification:
- Social Worker Licence (required)
Location:
- Dartmouth, NS B3A 4S5 (required)
Work Location: In person
