JOB SUMMARY: The Maintenance Technician is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned in order to maintain the physical structure and grounds of the hotel property. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. They are also responsible for performing in a safe and efficient manner and performing trade jobs such as carpentry, painting, etc as assigned. The Maintenance Technician is expected to actively develop excellent service skills in dealing with clients, guests and co-workers.
QUALIFICATION STANDARDS Education & Experience: High School diploma or equivalent. Must obtain and maintain any licenses or certificates as required by law. Ability to read and understand blueprints and schematics. Knowledge of machines, computers, tools and other equipment, including HVAC, electrical and plumbing. Ability to communicate effectively with guests and staff. Ability to work a flexible schedule, including weekends and holidays. Physical Requirements: Long hours sometimes required. Heavy work-Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel. Ability to operate various types of maintenance equipment. Must be capable of climbing and descending stairs during their shift.
Mental Requirements: Must be able to understand and follow directions, guidelines and work objectives as set forth by the supervisor. Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and various types of machinery. Must use common sense and integrity in ensuring the security of guest belongings while working in guest suites. Must be able to convey information and ideas clearly. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be able to listen to, understand and clarify the issues raised by guests and co-workers.
The Hotel Maintenance Technician is responsible for maintaining the hotel’s facilities, equipment, and guest rooms to ensure a safe, comfortable, and well-functioning environment for guests and staff. This role involves performing routine inspections, preventive maintenance, and repairs while responding promptly to maintenance requests.
Key Responsibilities and Duties
- Perform routine maintenance and repairs in guest rooms, public areas, and back-of-house areas
- Inspect hotel buildings, equipment, and systems to ensure safety and proper operation
- Repair basic plumbing, electrical, HVAC, and mechanical issues
- Respond quickly and professionally to maintenance requests from guests and hotel staff
- Conduct preventive maintenance to minimize equipment breakdowns
- Maintain lighting, doors, locks, furniture, appliances, and fixtures
- Assist with painting, minor carpentry, and room renovations
- Ensure compliance with health, safety, and hotel standards
- Maintain accurate maintenance records and report major repair needs to management
- Operate and maintain maintenance tools and equipment safely
- Coordinate with external contractors when specialized repairs are required
- Support emergency maintenance situations and be available for on-call duties if needed
Job Types: Part-time, Permanent
Work Location: In person
