Orillia, On Agent/night auditor Jobs – 2 Openings This Week

Guest Service Agent/Night Auditor
Days Inn Orillia —Orillia, ON
- From $18 an hour
- 8 hour shift
- Computer literacy
- English
- Hotel
- Paid time off
Quick apply
9d
Guest Services Agent/Night Auditor
Choice Hotel CN542- The Champlain Waterfront —Orillia, ON
- $17.60–$18.60 an hour
- Part-time
- Hotel
- Accounting
- Data entry
- Paid time off
Quick apply
6d

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Night Auditor
Falls Hotel and Inn —Niagara Falls, ON
Balancing cash drawers, record errors and reconcile daily revenue receipts. Responding to guest phone call, inquiries, and concerns. Pay: Up to $17.60 per hour.
Up to $17.60 an hour
Quick apply
2d
Guest Service Agent/Night Auditor
Days Inn Orillia —Orillia, ON
Uses suggestive selling techniques to sell room nights, hotel loyalty program, and to increase occupancy and revenue opportunities.
From $18 an hour
Quick apply
9d

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Guest Service Agent/Night Auditor

Days Inn Orillia
Orillia, ON

Quick apply

Job details

Permanent | Part-time | Full-time
9 days ago

Benefits

Paid time off
On-site parking

Skills

Hotel and accommodations experience
Night audit
Computer literacy
English
Complaint handling
High school diploma or GED
Cashiering
Bachelor's
Client services
Sales orientation
Customer service orientation
Front desk
Computer skills
Guest services
College diploma
Suggestive selling
Guest issue resolution

Full job description

At Days Inn Orillia we want to create memorable experiences! These experiences begin and end with our Guest Service Agents. We are looking for outgoing, friendly, and hospitable candidates to join our Front Office team in the role of Full-Time as well as Part-Time/Full-Time Guest Service Agent!

Responsibilities:

Provides excellent guest service to all guests
Greets, checks in, and settles all guest accounts
Helps guests with any inquiries, and provides assistance where necessary in a professional manner
Answers all incoming phone calls and takes reservations
Accurately follows cash handling procedures
Adheres to all department and Company's policies and procedures
Resolves customer issues, complaints and problems in a quick and efficient manner to maintain a high level customer satisfaction and quality service
Accurately follows cash handling procedures
Ensures guests' security by the proper handling of guest room keys and personal information
Uses suggestive selling techniques to sell room nights, hotel loyalty program, and to increase occupancy and revenue opportunities

Candidate Requirements:

At least one year Hotel Front Office/Night Audit experience is an asset for this position
Experience with the Synxis PMS is a definite asset
High School or University/College Diploma is preferred
Commitment to customer satisfaction
Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner
Excellent communications skills
Works well under pressure in a changing environment
Fluency in English, written and verbal; a second language is an asset
Ability to work with minimal supervision
Able to stand for an 8 hour shift
Flexibility in shifts: mornings, evenings, weekends, statutory holidays
Valid work permit and/or SIN is required

While we thank all applicants for their interest, only those selected for an
interview will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Benefits:

On-site parking
Paid time off

Work Location: In person

Quick apply

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Guest Service Agent/Night Auditor

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