orillia, on reservation agent Jobs – 8 Openings This Week

Guest Service Agent
Comfort Inn —Orillia, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Services Agent - Summer 2026
Bayview Wildwood Resort —Severn Bridge, ON
- $18.35–$19.20 an hour
- Temporary
- Customer service
- Basic math
- Hotel
- Dental care
- Employee assistance program
Quick apply
11d
Front Desk Agent
Christie's Mill Inn & Spa —Port Severn, ON
- From $17.60 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Front Desk Supervisor
Muskoka Bay Resort —Gravenhurst, ON
- $23 an hour
- 8 hour shift
- Customer service
- Hotel
- Analysis skills
Quick apply
1d
Guest Service Agent
Comfort Inn Bracebridge —Bracebridge, ON
- $17.60 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
11d
Front Desk Ambassador
Muskoka Bay Resort —Gravenhurst, ON
- From $19 an hour
- Part-time
- Customer service
- Hotel
- Analysis skills
Quick apply
4d

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Guest Services Agent - Summer 2026
Bayview Wildwood Resort —Severn Bridge, ON
Process guest payments and support in-market cashing out of guests. Balance cash, complete cashier and revenue reports. Occasional lifting, bending, and filing.
$18.35–$19.20 an hour
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11d

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Corporate - Guest Services Agent
Archive Hospitality —Toronto, ON
Their main objective will be to ensure a seamless booking experience for customers by accurately processing their reservations, addressing inquiries, and…
$22.75 an hour
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1d
Customer Service Agent (PT)
Jazz Aviation LP —Toronto, ON
Provide outstanding customer service answering general inquiries at the airport; Liaise with external and internal customers (i.e. ramp agent, flight crew,…

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Guest Service Agent

Comfort Inn
Orillia, ON

Quick apply

Job details

Part-time

Skills

English
High school diploma or GED
Guest services
Phone etiquette
Business
Communication skills

Full job description

THE COMPANY

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of over 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Victoria, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

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reservation agent jobs in orillia, on

Guest Service Agent

Guest Services Agent - Summer 2026

Front Desk Agent

Front Desk Supervisor

Guest Service Agent

Front Desk Ambassador

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