Golf Shop Attendant
The successful candidate will provide our customers with a high level of customer service, and will be responsible for processing credit card, debit card and cash transactions using a custom Point of Sale system. Other responsibilities will include cleaning and stocking the pro shop area and may include moving and cleaning golf carts.
Responsibilities:
- Answer customers' questions
- Compute and record totals of transactions.
- Establish or identify prices of goods and services, and tabulate bills using POS system.
- Greet customers entering the establishment.
- Issue receipts, refunds, credits, or change due to customers.
- Maintain a clean and orderly golf shop area inside and outside.
- Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
- Resolve customer complaints.
- Compile and maintain non-monetary reports and records.
- Merchandising and pricing and restocking of product.
- Perform minor maintenance work, and clean-up duties.
- Assist Members and Guests with tee time reservations
Qualifications:
- Strong customer service and troubleshooting skills
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse
working environment
- Able to work with minimal supervision
- Effective work habits
- Excellent organizational skills
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure.
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally
- Computer literate, including effective working skills of MS Word, Excel and email
- Professional appearance and manners
- Strong work ethic and positive team attitude
Perks:
Free golf in non peak times!
50% off food while working, 25% discount when not working.
Uniform program
Discount on pro shop merchandise
Braestone Club Inc. is an equal opportunity employer committed to diversity and inclusion.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory. Braestone Club Inc. is committed to accommodating applicants through the interviewing and hiring process. If you need accommodation, please let us know and we will work with you to meet your needs.
