oro medonte, on vetta nordic spa Jobs – 3 Openings This Week

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Guest Services Associate
Vetta Nordic Spa —Oro-Medonte, ON
Carry out all front desk activities including distributing correspondence, answering calls and emails, making reservations, and confirming massage reservations.
$18.01 an hour
Quick apply
Spa Attendant
Vetta Nordic Spa —Oro-Medonte, ON
Assist guests and respond to inquiries. Ensure saunas and steam rooms are functioning appropriately for Vettä guests (add wood/water when required).
$19.59 an hour
Quick apply

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Guest Services Associate
Vetta Nordic Spa —Oro-Medonte, ON
Carry out all front desk activities including distributing correspondence, answering calls and emails, making reservations, and confirming massage reservations.
$18.01 an hour
Quick apply
Spa Attendant
Vetta Nordic Spa —Oro-Medonte, ON
Assist guests and respond to inquiries. Ensure saunas and steam rooms are functioning appropriately for Vettä guests (add wood/water when required).
$19.59 an hour
Quick apply

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DUTIES AND RESPONSIBILIITES

Provide an exceptional and welcoming first impression to our guests upon arrival
Responsible for welcoming and greeting guests
Handle all guest enquiries professionally and courteously
Check in guests and record information on the ResortSuite system
Receive payment, provide wrist band, assign items such as bath robes, towels, etc
Provide in-depth information on the Spa layout, explanation of pools, saunas, and relaxation areas
Escort guest to locker rooms if requested
Carry out all front desk activities including distributing correspondence, answering calls and emails, making reservations, and confirming massage reservations
Promote all facilities at Vettä Nordic Spa, including boutique, restaurants, and amenities, as well as any promotions or programs
Ensure front desk area is always clean and tidy
May be required to walk around the spa area to ensure guests' needs are met
Willing to cross train in other departments of the Spa, such as Front of House and Maintenance, to help when needed
Other duties that may be required to make Vetta successful

WHAT WILL MAKE YOU SUCCESSFUL

Previous customer service experience in hospitality, guest services or retail, preferably in a Spa environment
Excellent communication skills, both verbal and written
Able to handle guest complaints proactively and respectfully, always remaining professional
Proven ability to multitask, manage time efficiently while staying organized
Able to work with minimal supervision, take initiative, and be self-motivated
Work independently as well as part of a team
Attention to detail
Must acquire Smart Serve Certification prior to hire
First Aid/CPR Certificate is an asset
Second language is an asset
Knowledge of ResortSuite is an asset
Required to work a rotating schedule including weekends, evenings, and holidays

WHAT WE OFFER

WORKING CONDITIONS

CONDITIONS OF EMPLOYMENT