Service Technician
Bobcat of Ottawa Valley
Casselman | Cornwall | Ottawa | Gatineau
Position Summary
Bobcat of Ottawa Valley is seeking a skilled and motivated Service Technician to join our growing team. This position is responsible for the diagnosis, repair, maintenance, and inspection of compact construction equipment, agricultural equipment, commercial turf equipment, and attachments in both shop and field environments.
The successful candidate will demonstrate strong mechanical aptitude, a commitment to safety, and a dedication to delivering exceptional service to our customers.
Duties & Responsibilities
- Diagnose, troubleshoot, repair, and maintain Bobcat equipment and related attachments.
- Efficiently evaluate equipment condition and determine required repairs.
- Perform mechanical, hydraulic, electrical, and engine diagnostics and repairs.
- Complete pre-delivery inspections (PDIs), scheduled maintenance, and preventative maintenance services.
- Disassemble and reassemble equipment as required for repairs and inspections.
- Identify and order required parts while working closely with the Parts Department.
- Utilize diagnostic software, service manuals, schematics, and technical resources to support repairs.
- Accurately document machine information, repairs performed, parts used, and labor hours on work orders.
- Communicate effectively with the Service Writer, Lead Hand, Service Manager, and Parts Department regarding job status and repair requirements.
- Conduct repairs in a timely and efficient manner while maintaining quality standards.
- Road test equipment and verify proper attachment operation when required.
- Maintain a clean, organized, and safe work environment, including shop tools and service vehicles.
- Follow all company safety policies and continually assess workplace hazards to ensure work is completed safely and professionally.
Qualifications & Skills
- Strong knowledge of mechanical, hydraulic, and electrical systems.
- Proven ability to diagnose and resolve equipment issues efficiently.
- Experience working with compact construction, agricultural, or heavy equipment.
- Ability to work independently while contributing to a team-oriented environment.
- Strong communication and customer service skills.
- Proficient with computers and service-related software applications.
- Ability to read and interpret technical manuals, schematics, and parts catalogs.
- Commitment to safety, quality workmanship, and customer satisfaction.
Physical Requirements
- Ability to lift up to 50 lbs.
- Ability to stand, bend, climb, kneel, and work in various positions for extended periods.
- Ability to perform overhead work and operate hand and power tools safely.
- Ability to work in both shop and field environments.
Experience & Education
- Previous mechanical experience in a heavy equipment, construction equipment, agricultural equipment, or related industry is required.
- Journeyperson certification as a Heavy Equipment Technician or equivalent trade designation is considered a strong asset.
- Valid driver's license required.
- Commitment to ongoing training and professional development.
What We Offer
- Competitive compensation based on experience and qualifications.
- Comprehensive group benefits package, including life insurance, disability coverage, and health benefits.
- Company-provided work clothing.
- Ongoing manufacturer training and career development opportunities.
- Modern facilities, specialized tools, and diagnostic equipment.
- Safe, professional, and team-oriented work environment.
- Opportunities for advancement within a growing organization.
Join Bobcat of Ottawa Valley
At Bobcat of Ottawa Valley, we take pride in providing industry-leading equipment and unmatched customer support. If you're passionate about equipment, enjoy solving technical challenges, and want to be part of a team that values professionalism and excellence, we'd like to hear from you.
Job Types: Permanent, Full-time
Pay: $22.00-$42.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Ability to commute/relocate:
- Carp, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- mechanical: 2 years (required)
Licence/Certification:
- Journeyman (preferred)
- Trade Certificate (required)
Work Location: In person
