ottawa, on intake assistant Jobs – 11 Openings This Week

Care Concierge, Hourly Part Time Flexible Shifts
Shoppers Drug Mart / Pharmaprix —Nepean, ON
- $18.60–$23.50 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Communication skills
6d
Part Time - Patient Care Coordinator
Krest One Dental —Ottawa, ON
- $20–$25 an hour
- Weekends only
- Administrative experience
- Bachelor's
- In-person
Quick apply
8d
Psychotherapy Clinic Administrative Assistant - Care Coordinator
LightHouse Counselling and Wellness —Kanata, ON
- $20 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
3d
Administrative Assistant (Bilingual) Temporary Summer Position
Canadian Centre for Victims of Armed Conflicts —Gloucester, ON
- $17.60–$18.00 an hour
- Full-time
- Bilingual
- English
- Microsoft Office
Quick apply
14d
Paralegal/Legal Assistant
Ollip P.C. —Ottawa, ON
- $42,000–$45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's
Quick apply
Senior Business Systems Analyst
Invest Ottawa/Bayview Yards —Ottawa, ON
- $91,200–$102,600 a year
- Full-time
- Hybrid work
- Analysis skills
- JavaScript
- SharePoint
Quick apply
Dietary Aide - Casual
Villa Marconi Long Term Care —Ottawa, ON
- $19.41 an hour
- Part-time
- Writing skills
- Restaurant experience
- Communication skills
- Employee assistance program
Quick apply
IP Supervisor
Gowling WLG —Ottawa, ON
- $65,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- No university degree
- Disability insurance
- Dental care
Quick apply
Communicative Disorders Assistant (Bilingual Preferred)
Aphasia Centre of Ottawa —Ottawa, ON
- $28–$32 an hour
- Temporary
- Hybrid work
- Bilingual
- CPR Certification
- English
- Paid time off
- Work from home
Quick apply

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Care Concierge, Hourly Part Time Flexible Shifts

Shoppers Drug Mart / Pharmaprix
Nepean, ON

Apply Now

Job details

Part-time
6 days ago

Skills

Microsoft Outlook
Customer service
Communication skills
Time management

Full job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a positive experience for patients accessing pharmacy care clinic services.

The Care Concierge will receive, welcome, and check-in patients to the pharmacy care clinics for their pharmacy services appointments. This role will promote the PC Health app to patients, and coordinate with pharmacists on duty to ensure the pharmacy care clinic runs smoothly

DUTIES AND RESPONSIBILITIES:

Customer Service:

Create a positive experience for patients accessing clinic services
Facilitating patient intake by verifying health card details, providing patient registration forms, and creating or verifying patient profiles in the internal system
Raise awareness of pharmacy care clinic services available to patients and answer their questions
Set patient expectations as to process and wait times
Help patients navigate the space and services
Assist pharmacist and patients with filling out paperwork
Adhere to all confidentiality and privacy requirements
Drive uptake of PC Health App with customer and patients

Administration

Manage patient appointments through the internal booking scheduler and ensuring all appointments are scheduled appropriately
Check-out patients, including booking of follow up appointments and processing out of pocket payments for pharmacy services, where applicable.
Maintain accurate patient records in accordance with the College standards (i.e., Accuro EMR, Healthwatch and MedMe)
Complete start of day / end of day checklists for the Pharmacy Care Clinic

Skills and qualifications:

Experience working in a retail pharmacy, as a pharmacy assistant or previous experience working in a medical clinic, ideally a family practice clinic
Outstanding customer service skills and the ability to consistently produce positive interactions with patients
High professional standards and a strong track record of and commitment to maintaining patient confidentiality
Excellent interpersonal and communication skills both on the phone and in-person
Demonstrated problem-solving skills and ability to make informed decisions
Ability to identify patients who can benefit from pharmacy care clinic services support
Ability to maintain composure and focus on the patient in challenging situations
Proven ability to adhere to processes and procedures and strong detailed orientation
Strong time management and organization skills and the ability to prioritize numerous tasks in a fast-paced environment
Proficient with Microsoft Outlook and a comfortable learning new systems / software, technologies
Work cross functionally with pharmacy team members to deliver exceptional customer service through teamwork and collaboration

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :

$18.60 - $23.50 / 18,60$ - 23,50$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#FS #SDMR #ON

Apply Now

Refine Your Search

intake assistant jobs in ottawa, on

Care Concierge, Hourly Part Time Flexible Shifts

Part Time - Patient Care Coordinator

Psychotherapy Clinic Administrative Assistant - Care Coordinator

Administrative Assistant (Bilingual) Temporary Summer Position

Paralegal/Legal Assistant

Senior Business Systems Analyst

Dietary Aide - Casual

IP Supervisor

Communicative Disorders Assistant (Bilingual Preferred)

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