Posting Reason:
Temporary replacement of a regular position
Job Type:
Employee
Anticipated Duration in Months (for contracts and temporary assignments):
24
Job Family:
Academic Advising
# of Open Positions:
1
Faculty/Service - Department:
Academic Administration
Campus:
Main Campus
Union Affiliation:
SSUO
Date Posted (YYYY/MM/DD):
2026/06/11
Applications must be received BEFORE (YYYY/MM/DD):
2026/06/22
Hours per week:
35
Salary Grade:
SSUO Grade 10
Salary Range:
$80 942,00 - $102 245,00
Position Purpose
To provide the support necessary to e nsure student requests are assessed , routed, eligible and processed respecting policies and processes. Certify the integrity and quality of publications created for the university community and the general public. Execute various a dministrative task s , such as approving requests, completing forms and monitor various processes, and perform follow-ups with students and departments to monitor progress and enhance student retention objectives and create an exceptional student experience . P rovide guidance and advice to students on academic development, such as course selection , modification to selected program of study , etc.
In this role, your responsibilities will include:
Academic Development and Student Retention
Assess student needs: Review the identific ation, interpretation, analysis and detection of student needs and ensure the y respect the University’s and the Faculty’s processes. Consult with colleagues and periodically m eet with students to further explore their needs.
Student mobility (permission letters, agreements, etc.): Approve course selection and ensure support and follow-ups during the entire process to provide timely response s . Validate the accuracy of information and finalise files (ex. a llocation of credits received, exceptions to files entered into the system and updated in Rabaska , etc.). Establish and maintain a close collaboration with partners (ex. International Office, students, professors, host institutions, enrolment management, etc.) to ensure an integrated approach and quality of services.
Scholarships and awards : Promote scholarships and awards to the student population by keeping them informed and making sure they have access to the relevant sources of information. Evaluate scholarship and award submissions using pre-established criteria .
Graduation: Ensure that the primary file evaluation s are accurate and executed appropriately . Ensure the integrity of data by reviewing data and investigating anomalies. Follow-up with students and perform the final file evaluations.
Other programs or associations : Review the established eligibility of students. Ensure that a close collaboration with other associations , such as COOP and Immersion, is established and maintained in order to provide an exceptional student experience .
Communication and liaison
Integrity of published data (yearbooks, prospectus, Rabaska ): Ensure that the dissemination of the overall publications aimed at the university community and general public are accurate and of the highest quality. Establish and maintain a relationship between the Communications and Marketing Office and the Undergraduate Studies Office to facilitate efficient processes and effective publications .
What you will bring:
Knowledge of academic programs (ex. r egulations, degree requirements, prerequisites and course descriptions) at the high school, college, undergraduate and postgraduate levels
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.
