ottawa, on patient services coordinator Jobs – 92 Openings This Week

Clinic Manager / Senior Rehabilitation Administrator
Healthmax Physiotherapy Clinics-Ottawa —Ottawa, ON
- $24–$27 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Care Coordinator, Regular Full Time, St. Francis Memorial Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Full-time
- Bilingual
- Microsoft Word
- Nursing
Patient Experience Coordinator
ADM Ottawa Physiotherapy —Ottawa, ON
Information Privacy Coordinator (#2016-15)
healthcarecan —Ottawa, ON
- $78,506.64–$98,133.36 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Writing skills
16h
Discharge Care Coordinator – Patient Care, Access and Flow – Whitehorse General Hospital (#DISCH002837)
healthcarecan —Ottawa, ON
- $54.39–$72.65 an hour
- Nursing
- BLS Certification
- Bachelor's
5d
Patient Care Coordinator
Natural Skin & Sole Wellness Clinic —Ottawa, ON
- From $21 an hour
- Part-time
- Customer service
- Medical office experience
- Organizational skills
- Store discount
- Dental care
Quick apply
Part Time - Patient Care Coordinator
Krest One Dental —Ottawa, ON
- $20–$25 an hour
- Weekends only
- Administrative experience
- Bachelor's
- In-person
Quick apply
5d
After Hours-- Client Services Coordinator
Access Healthcare Services Inc. —Ottawa, ON
- $18–$24 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Lead Coordinator, Academic Administration
University of Ottawa —Ottawa, ON
- $72,437–$91,502 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Casual Evening and Weekend Client Service Coordinator
Bayshore HealthCare —Ottawa, ON
- $42,300–$52,900 a year
- Weekends as needed
- Customer service
- English
- Microsoft Office
- Dental care
- Paid time off
7d
Team Assistant, Casual, Supplies and Equipment
Ontario Health atHome —Ottawa, ON
- $26.25 an hour
- Weekends as needed
- Bilingual
- Microsoft Word
- Microsoft Excel
Community Treatment Order Coordinator (TPT 0.5 FTE)
The Royal Ottawa Mental Health Centre —Ottawa, ON
- $44.67–$57.90 an hour
- Temporary
- Bilingual
- English
- Master's degree
Junior Digital Marketing Coordinator
Appletree Medical Group —Ottawa, ON
- Part-time
- Marketing
- Organizational skills
- Business
Medical Office Assistant, On-Call
Pinecrest Queensway Community Health Centre —Ottawa, ON
- $23.36–$27.49 an hour
- On call
- Microsoft Word
- Word processing
- High school diploma or GED
Bilingual Care Coordinator / Coordonatrice de soins bilingue
Modern Menopause —Ottawa, ON
- $25 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Paid time off
Quick apply
Angels Patient Transportation Dispatch and Billing Coordinator
Angels patient transportation —Gloucester, ON
- $18–$20 an hour
- Full-time
- Customer service
- Microsoft Office
- Data entry
Quick apply
Float Care Coordinator, Temporary Full-Time, Ottawa Civic Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Nursing
- Organizational skills
- Social Work
- COVID-19 protective measures
6d
Care Coordinator, Temporary Full Time, Central Ottawa General, Labelle
Ontario Health atHome —Ottawa, ON
- Temporary
- Microsoft Word
- Nursing
- Microsoft Outlook
Float Care Coordinator, Temporary Full-Time, Ottawa Hospital - Civic Campus and off-site Transitional Care Units
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Nursing
- Organizational skills
- Social Work
- COVID-19 protective measures
Diagnostic Medical Sonographer
Canadian Diagnostic Network —Ottawa, ON
- From $35 an hour
- Part-time
- CPR Certification
- BLS Certification
- English
- Disability insurance
- Dental care
Quick apply
Care Coordinator, Temporary Full Time, Western Champlain, Pembroke (1.0)
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Temporary
- Bilingual
- Microsoft Word
- Nursing
Bilingual Rapid Response Nurse, Casual, Rapid Response Team, Labelle
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- 8 hour shift
- Bilingual
- English
- Case management
Bilingual Care Coordinator - Multiple Eastern Ontario Locations
Ontario Health atHome —Ottawa, ON
- Temporary
- Bilingual
- Microsoft Word
- Nursing
Community Care Coordinator - Niagara Branch, "TERM Full Time and Part Time B"
Ontario Health atHome —Ontario
- $45.35–$48.87 an hour
- Part-time
- Windows
- Organizational skills
- Pediatrics
7d
Float Care Coordinator, Regular Full-Time, Ottawa Civic Hospital
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Full-time
- Nursing
- Organizational skills
- Social Work
- COVID-19 protective measures
6d

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Clinic Manager / Senior Rehabilitation Administrator

Healthmax Physiotherapy Clinics-Ottawa
Ottawa, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
On-site parking

Skills

Electronic medical records
Customer service
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Budgeting
Office management
Leadership
Medical terminology

Full job description

Healthmax Ottawa

IMPORTANT: Applicants without significant experience in Motor Vehicle Accident (MVA) rehabilitation, HCAI, SABS, billing and collections, and multidisciplinary rehabilitation clinic operations will not be considered.

We are seeking an experienced Clinic Manager / Senior Rehabilitation Administrator to lead the day-to-day operations of our growing multidisciplinary rehabilitation clinic. This is a senior leadership position requiring extensive experience with Motor Vehicle Accident (MVA) claims, HCAI submissions, WSIB administration, billing and collections, patient scheduling, and overall clinic management.

The successful candidate must be highly organized, proactive, results-oriented, and capable of independently managing clinic operations while ensuring exceptional patient service, strong collections performance, and operational excellence.

Compensation

Competitive salary based on experience
Full-Time Position
Opportunity for growth and leadership within the organization

About Healthmax Ottawa

Healthmax Ottawa is a multidisciplinary rehabilitation clinic providing chiropractic, physiotherapy, massage therapy, active rehabilitation, concussion management, chronic pain treatment, and injury rehabilitation services to MVA, WSIB, Extended Health Care (EHC), and private-pay patients.

Key ResponsibilitiesClinic Operations & Leadership

Oversee daily clinic operations and administrative functions.
Supervise and support front desk and administrative staff.
Ensure efficient patient flow from intake through discharge.
Implement and maintain clinic policies, procedures, and operational standards.
Monitor clinic productivity, scheduling efficiency, patient retention, cancellations, and no-show rates.
Assist with staff training, onboarding, coaching, and performance management.

MVA Administration & HCAI Management

Manage all aspects of MVA administration and Accident Benefits claims.
Demonstrate extensive knowledge of Ontario Statutory Accident Benefits Schedule (SABS).
Manage and track treatment plans, approvals, denials, insurer examinations, and funding balances.
Review and coordinate required documentation, including:
OCF-1
OCF-3
OCF-18
OCF-23
OCF-24
Submit and monitor HCAI treatment plans and insurer responses.
Communicate effectively with insurance adjusters, lawyers, case managers, and healthcare providers.
Follow up on outstanding approvals, denials, account protections, and unpaid accounts.

Billing & Collections

Manage billing for MVA, WSIB, EHC, and private-pay patients.
Monitor accounts receivable and outstanding balances.
Follow up with insurance companies, adjusters, legal representatives, and patients regarding unpaid accounts.
Ensure timely billing, accurate invoicing, and payment processing.
Produce weekly and monthly collections and accounts receivable reports.
Assist in achieving clinic revenue, collections, and operational targets.

WSIB Administration

Manage WSIB claims, approvals, and treatment authorizations.
Ensure proper submission and tracking of Programs of Care (POC).
Coordinate reporting requirements and communication with WSIB representatives and employers.
Monitor claim status and treatment approvals.

Scheduling & Patient Retention

Manage practitioner schedules and clinic utilization.
Ensure patients are booked according to prescribed treatment frequencies and plans of management.
Monitor and reduce cancellations and no-shows.
Implement patient retention, recall, and follow-up systems.
Ensure continuity of care through proactive scheduling and communication.

Reporting & Systems Management

Generate and analyze operational, financial, billing, collections, referral source, and KPI reports.
Monitor clinic performance metrics and identify opportunities for improvement.
Maintain accurate patient records and administrative documentation.

Required Qualifications

Minimum 5 years of experience working in a multidisciplinary rehabilitation clinic.
Extensive knowledge of:
Ontario SABS
HCAI
MVA billing and collections
OCF forms and Accident Benefits processes
WSIB administration and Programs of Care
Advanced experience using:
Jane App
Universal Scheduling
HCAI
Microsoft Office Suite
Google Workspace
Proven experience managing billing, collections, and accounts receivable.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and customer service abilities.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Previous experience as a Clinic Manager, Office Manager, Financial Coordinator, or Senior Rehabilitation Administrator.
Experience supervising administrative staff.
Experience dealing directly with lawyers, insurance adjusters, case managers, and referral sources.
Knowledge of account protection arrangements and rehabilitation funding processes.

Ideal Candidate

The ideal candidate is an experienced rehabilitation clinic leader who understands every aspect of clinic operations, including MVA administration, HCAI submissions, SABS, WSIB, billing, collections, scheduling, patient retention, and team management. They are highly organized, accountable, proactive, and committed to helping the clinic achieve operational excellence while delivering exceptional patient service.

Only candidates with significant multidisciplinary rehabilitation clinic experience, including MVA, HCAI, SABS, billing, collections, and WSIB administration, will be considered for this position.

Job Types: Full-time, Permanent

Pay: $24.00-$27.00 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

patient services coordinator jobs in ottawa, on

Clinic Manager / Senior Rehabilitation Administrator

Care Coordinator, Regular Full Time, St. Francis Memorial Hospital

Patient Experience Coordinator

Information Privacy Coordinator (#2016-15)

Discharge Care Coordinator – Patient Care, Access and Flow – Whitehorse General Hospital (#DISCH002837)

Patient Care Coordinator

Part Time - Patient Care Coordinator

After Hours-- Client Services Coordinator

Lead Coordinator, Academic Administration

Casual Evening and Weekend Client Service Coordinator

Team Assistant, Casual, Supplies and Equipment

Community Treatment Order Coordinator (TPT 0.5 FTE)

Junior Digital Marketing Coordinator

Medical Office Assistant, On-Call

Bilingual Care Coordinator / Coordonatrice de soins bilingue

Angels Patient Transportation Dispatch and Billing Coordinator

Float Care Coordinator, Temporary Full-Time, Ottawa Civic Hospital

Care Coordinator, Temporary Full Time, Central Ottawa General, Labelle

Float Care Coordinator, Temporary Full-Time, Ottawa Hospital - Civic Campus and off-site Transitional Care Units

Diagnostic Medical Sonographer

Care Coordinator, Temporary Full Time, Western Champlain, Pembroke (1.0)

Bilingual Rapid Response Nurse, Casual, Rapid Response Team, Labelle

Bilingual Care Coordinator - Multiple Eastern Ontario Locations

Community Care Coordinator - Niagara Branch, "TERM Full Time and Part Time B"

Float Care Coordinator, Regular Full-Time, Ottawa Civic Hospital

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