Ottawa, On Patient services manager Jobs – 185 Openings This Week

Clinic Manager / Senior Rehabilitation Administrator
Healthmax Physiotherapy Clinics-Ottawa —Ottawa, ON
- $24–$27 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Medical Radiation Technologist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $38.88–$52.13 an hour
- Temporary
- English
- Computer skills
- Dental care
Quick apply
Part Time - Patient Care Coordinator
Krest One Dental —Ottawa, ON
- $20–$25 an hour
- Weekends only
- Administrative experience
- Bachelor's
- In-person
Quick apply
Territory Account Manager - Respiratory Care
Confidential —Ottawa, ON
- $60,000–$100,000 a year
- 8 hour shift
- CRM software
- Sales
- Salesforce
- Dental care
- Paid time off
Quick apply
Service Manager
Leisure Days RV Group —Ottawa, ON
- $72,000–$85,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
11d
Physician Relations Representative
Canadian Diagnostic Network —Ottawa, ON
- $50,000–$70,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Mileage reimbursement
- Disability insurance
Quick apply
14d
Occupational Health & Disability Management Coordinator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $56.52–$66.52 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Nursing
- Dental care
- Employee assistance program
Quick apply
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Dental care
- Employee assistance program
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Diabetes Education Dietitian, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $41.94–$49.97 an hour
- Full-time
- Dental care
- Employee assistance program
Quick apply
Clinical Dietitian, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $41.94–$49.97 an hour
- Full-time
- Bilingual
- Customer service
- Disability insurance
- Dental care
Quick apply
Lead Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $37.43–$44.57 an hour
- Full-time
- Inventory control
- English
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Service Advisor
Tony Graham Toyota —Nepean, ON
- $60,000–$80,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Store discount
- Disability insurance
Quick apply
Team Lead - Dental Operations
Krest One Dental —Ottawa, ON
- $30–$35 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
3d
Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $36.16–$41.29 an hour
- Full-time
- Inventory control
- English
- In-person
- Dental care
- Employee assistance program
Quick apply
Primary Care Clinical Educator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $87,797.50–$128,700.00 a year
- Full-time
- Nursing
- Bachelor's
- Teaching
- Dental care
- Vision care
Quick apply
Registered Nurse - Moosonee, Moose Factory, Fort Albany Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $39.84–$57.00 an hour
- Full-time
- Nursing
- BLS Certification
- Bachelor's
- Disability insurance
- Relocation assistance
Quick apply
Registered Practical Nurse, Moose Factory, Fort Albany and Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $38.47–$40.67 an hour
- Weekends as needed
- CPR Certification
- Nursing
- English
- Dental care
- Employee assistance program
Quick apply
Workforce Management Manager, Customer Support
Fullscript —Ottawa, ON
- $90,000–$105,000 a year
- Full-time
- Remote
- Communication skills
- Paid time off
Quick apply
10d
Program Manager, Research and Analytics
City of Ottawa —Ottawa, ON
- $113,700.86–$143,798.20 a year
- Full-time
- PMP
- English
- Microsoft Office
10d
Clinical Operations Manager, Specialized Orthopaedic Developmental Rehabilitation
healthcarecan —Ottawa, ON
- $67.66–$84.58 an hour
- Full-time
- Management
- Master's degree
- Project management
Regional Director, Quality and Patient Safety
healthcarecan —Ottawa, ON
- Master's degree
- Analysis skills
- Project management
- Wellness program
- Dental care
13d
Project Manager
Royal Ottawa Mental Health Centre —Ottawa, ON
- $102,999.00–$119,398.50 a year
- Temporary
- Bilingual
- PMP
- English
- Dental care
- Paid time off
Quick apply
Manager, Facilities
Kemptville District Hospital —Kemptville, ON
- $114,484.50–$130,572.00 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Senior Support Enablement Specialist
Fullscript —Ottawa, ON
- $60,000–$85,000 a year
- Full-time
- Hybrid work
- Communication skills
- Paid time off
Quick apply

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Clinic Manager / Senior Rehabilitation Administrator

Healthmax Physiotherapy Clinics-Ottawa
Ottawa, ON

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
On-site parking

Skills

Electronic medical records
Customer service
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Budgeting
Office management
Leadership
Medical terminology

Full job description

Healthmax Ottawa

IMPORTANT: Applicants without significant experience in Motor Vehicle Accident (MVA) rehabilitation, HCAI, SABS, billing and collections, and multidisciplinary rehabilitation clinic operations will not be considered.

We are seeking an experienced Clinic Manager / Senior Rehabilitation Administrator to lead the day-to-day operations of our growing multidisciplinary rehabilitation clinic. This is a senior leadership position requiring extensive experience with Motor Vehicle Accident (MVA) claims, HCAI submissions, WSIB administration, billing and collections, patient scheduling, and overall clinic management.

The successful candidate must be highly organized, proactive, results-oriented, and capable of independently managing clinic operations while ensuring exceptional patient service, strong collections performance, and operational excellence.

Compensation

Competitive salary based on experience
Full-Time Position
Opportunity for growth and leadership within the organization

About Healthmax Ottawa

Healthmax Ottawa is a multidisciplinary rehabilitation clinic providing chiropractic, physiotherapy, massage therapy, active rehabilitation, concussion management, chronic pain treatment, and injury rehabilitation services to MVA, WSIB, Extended Health Care (EHC), and private-pay patients.

Key ResponsibilitiesClinic Operations & Leadership

Oversee daily clinic operations and administrative functions.
Supervise and support front desk and administrative staff.
Ensure efficient patient flow from intake through discharge.
Implement and maintain clinic policies, procedures, and operational standards.
Monitor clinic productivity, scheduling efficiency, patient retention, cancellations, and no-show rates.
Assist with staff training, onboarding, coaching, and performance management.

MVA Administration & HCAI Management

Manage all aspects of MVA administration and Accident Benefits claims.
Demonstrate extensive knowledge of Ontario Statutory Accident Benefits Schedule (SABS).
Manage and track treatment plans, approvals, denials, insurer examinations, and funding balances.
Review and coordinate required documentation, including:
OCF-1
OCF-3
OCF-18
OCF-23
OCF-24
Submit and monitor HCAI treatment plans and insurer responses.
Communicate effectively with insurance adjusters, lawyers, case managers, and healthcare providers.
Follow up on outstanding approvals, denials, account protections, and unpaid accounts.

Billing & Collections

Manage billing for MVA, WSIB, EHC, and private-pay patients.
Monitor accounts receivable and outstanding balances.
Follow up with insurance companies, adjusters, legal representatives, and patients regarding unpaid accounts.
Ensure timely billing, accurate invoicing, and payment processing.
Produce weekly and monthly collections and accounts receivable reports.
Assist in achieving clinic revenue, collections, and operational targets.

WSIB Administration

Manage WSIB claims, approvals, and treatment authorizations.
Ensure proper submission and tracking of Programs of Care (POC).
Coordinate reporting requirements and communication with WSIB representatives and employers.
Monitor claim status and treatment approvals.

Scheduling & Patient Retention

Manage practitioner schedules and clinic utilization.
Ensure patients are booked according to prescribed treatment frequencies and plans of management.
Monitor and reduce cancellations and no-shows.
Implement patient retention, recall, and follow-up systems.
Ensure continuity of care through proactive scheduling and communication.

Reporting & Systems Management

Generate and analyze operational, financial, billing, collections, referral source, and KPI reports.
Monitor clinic performance metrics and identify opportunities for improvement.
Maintain accurate patient records and administrative documentation.

Required Qualifications

Minimum 5 years of experience working in a multidisciplinary rehabilitation clinic.
Extensive knowledge of:
Ontario SABS
HCAI
MVA billing and collections
OCF forms and Accident Benefits processes
WSIB administration and Programs of Care
Advanced experience using:
Jane App
Universal Scheduling
HCAI
Microsoft Office Suite
Google Workspace
Proven experience managing billing, collections, and accounts receivable.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and customer service abilities.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Previous experience as a Clinic Manager, Office Manager, Financial Coordinator, or Senior Rehabilitation Administrator.
Experience supervising administrative staff.
Experience dealing directly with lawyers, insurance adjusters, case managers, and referral sources.
Knowledge of account protection arrangements and rehabilitation funding processes.

Ideal Candidate

The ideal candidate is an experienced rehabilitation clinic leader who understands every aspect of clinic operations, including MVA administration, HCAI submissions, SABS, WSIB, billing, collections, scheduling, patient retention, and team management. They are highly organized, accountable, proactive, and committed to helping the clinic achieve operational excellence while delivering exceptional patient service.

Only candidates with significant multidisciplinary rehabilitation clinic experience, including MVA, HCAI, SABS, billing, collections, and WSIB administration, will be considered for this position.

Job Types: Full-time, Permanent

Pay: $24.00-$27.00 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

patient services manager jobs in ottawa, on

Clinic Manager / Senior Rehabilitation Administrator

Medical Radiation Technologist, Moose Factory, ON

Part Time - Patient Care Coordinator

Territory Account Manager - Respiratory Care

Service Manager

Physician Relations Representative

Occupational Health & Disability Management Coordinator, Moose Factory, ON

Director of Infrastructure and Policy, Moosonee, ON

Director of Long Term & Elder Care, Moose Factory, ON

Diabetes Education Dietitian, Moose Factory, ON

Clinical Dietitian, Moose Factory, ON

Lead Pharmacy Technician, Moose Factory, ON

Service Advisor

Team Lead - Dental Operations

Pharmacy Technician, Moose Factory, ON

Primary Care Clinical Educator, Moose Factory, ON

Registered Nurse - Moosonee, Moose Factory, Fort Albany Attawapiskat, ON

Registered Practical Nurse, Moose Factory, Fort Albany and Attawapiskat, ON

Workforce Management Manager, Customer Support

Program Manager, Research and Analytics

Clinical Operations Manager, Specialized Orthopaedic Developmental Rehabilitation

Regional Director, Quality and Patient Safety

Project Manager

Manager, Facilities

Senior Support Enablement Specialist

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