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Collection Officer

Ministry of Finance
Ottawa, ON

Apply Now

Job details

Temporary | Contract | Fixed term contract
1 day ago

Skills

Bilingual
French
Word processing
English
Research
Databases
Analysis skills
Accounting
Organizational skills
Account management
Communication skills

Full job description

Back to search results

Apply By: Thursday, August 13, 2026 11:59 pm EDT

Collection Officer

Job ID:

247344

Posting status:

Open

Organization:

Ministry of Finance

Division:

Tax Compliance and Benefits Division, Account Management and Collections Branch

City:

Ottawa

Position(s) language:

Both English and bilingual

Job term:

2 Temporary assignments/contract up to 12 months with possibility of extension

Job code:

10OAD - Office Administration 10

Salary:

$29.53 - $34.75 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Are you a motivated individual? If so, bring your expertise to the Ministry of Finance, Account Management and Collections Branch, Tax Office, to conduct debt collection activities in support of business-critical revenue generating operational requirements.

NOTE:

We are recruiting for one unilingual and one bilingual (French/English) Collection Officer

About the job

In this position, you will:

Collect amounts owed to the Crown by investigating/resolving delinquent accounts resulting from clients failure to comply;
Communicate rights and obligations, negotiate payment arrangements and obtain securities;
Liaise with sheriffs, banks, lawyers and other parties;
Process payments using an automated system, prepare correspondence and maintain the integrity of tax roll information;
Initiate necessary recovery actions.

What you bring to the team

Mandatory requirements

You must possess oral French language skills at the advanced level. Your proficiency level will be confirmed before hire

Collections and Financial Knowledge:

You have demonstrated knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments/demands, liens and other recovery actions
You are familiar with bankruptcy administration and debt security instruments
You have ability to interpret/apply relevant legislations (example: Retail Sales Tax Act, Corporations Tax Act, Employer Health Tax Act, Land Transfer Tax Act, Income Tac Act, Bankruptcy and Insolvency Act, Financial Administration Act, Freedom of Information and Protection of Privacy Act (FIPPA)) in order to enforce compliance and collect delinquent accounts
You have knowledge of accounting methods to analyze financial data

Communication Skills:

You have oral and written communication skills to negotiate and deal tactfully with an array of people in sensitive situations
You can prepare correspondence for taxpayers and their representatives, bankers, and sheriffs

Analytical, Research and Organizational Skills:

You have research and analytical skills to gather and analyze data
You can work independently and accurately with high volumes of assignments
You can manage multiple priorities and work within tight timelines

Computer Skills:

You have ability to use database and word processing programs to prepare reports and analyze information
You demonstrate experience within an automated collection system

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

diversity, equity and inclusion initiatives
accessibility
Anti-Racism Policy

Additional information:

Apply by:

Thursday, August 13, 2026 11:59 pm EDT

Position details:

1 English Temporary, duration up to 12 months, 347 Preston St, Ottawa, East Region, Criminal Record and Judicial Matters Check, Credit History Check
1 Bilingual English/French Temporary, duration up to 12 months, 347 Preston St, Ottawa, East Region, Criminal Record and Judicial Matters Check, Credit History Check

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3

Category:

Administrative and Support Services

Posted on:

Wednesday, July 29, 2026

Note:

This ad is also available in French.
About security checks:
A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
C-FN-247344/26(2)

How to apply:

You must apply online.

Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

Read the job description to make sure you understand this job.

OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

Apply Now

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Collection Officer

About the job

What you bring to the team

Mandatory requirements

Collections and Financial Knowledge:

Communication Skills:

Analytical, Research and Organizational Skills:

Computer Skills:

Don't meet every qualification?

How we support diversity, inclusion and accessibility

Additional information:

How to apply: