The Opportunity
The Ottawa Senators are seeking an energetic, hard-working professional to join our Operations team as a Custodial
Worker, Crew Lead. This is an excellent opportunity to join an NHL franchise at an
intermediate
level position which will allow the candidate to become fully engaged in the business of a major league sports team.
This position is responsible for the supervision of all 3rd party part-time custodial team members who clean and maintain the Canadian Tire Centre (CTC).
Number of vacancies: 1 – this is a replacement role.
Key Responsibilities
Ongoing
- Responsible for cleaning and providing high standards of custodian care for the interior and exterior during events at CTC
- Supervise 3rd party custodial team members and ensure that they are provided with the proper materials and equipment to successfully complete their tasks
- Responsible for the coordination of the pest control activities for the facilities, ensuring that high standards are maintained throughout
- Back up to Custodial Supervisor as required
Day to Day – Hands on Activities
- Ensure all restrooms are stocked at all time with soap, toilet paper, and other supplies
- Ensure that the proper inventory of supplies is on hand and maintain
accurate records
- Reference event riders for specifics instructions
- Responsible for ensuring that conference rooms are properly cleaned
- Perform custodial duties when required, which may include dusting, sweeping, mopping, vacuuming, and washing fixtures, equipment or CTC furniture
- Operate light cleaning equipment
- Assist event promoters with requests, and provide excellent customer service
- Responsible for ensuring that staff is properly trained in all areas covered by Occupational Health & Safety
- Responsible for the supervision of the cleaning and providing high standards of custodian care for the interior and exterior during events at CTC.
- Periodically supervise post event overnight cleaning team members and ensure that they are provided with proper materials and equipment to successfully complete their task.
- Other duties as assigned by the Custodial Supervisor.
Health & Safety Responsibilities and Accountabilities
Responsible for ensuring that all areas covered by Occupational Health & Safety Act (OHSA) are adhered to, specifically:
- Performing workplace inspections
- Conducting safety information sessions
- Adhered to all OSHA regulations and followed closely to MSDS forms for special instructions for chemical use.
- Assisting with incident investigations
- Ensuring that staff is properly trained and advised of safety hazards
- Observing team members as they perform their duties to ensure safety measures are being followed, and ensuring corrective action is taken if safety measures are not being maintained
- Recognizing team members who follow workplace safety
Qualifications (what we look for)
- Must be available for shift work including evenings, weekends, and holidays
- Minimum 2 years’ previous experience as a supervisor in an industrial environment
- Knowledge of occupational health and standard safety act, Sanitation Standards, Pest Control and Waste guidelines
- Ability to work under pressure, prioritize, and meet deadlines
- Must be physically able to do heavy lifting (up to 50 lbs) and comfortable working at heights
- Must possess effective oral and written communication skills
Who We Are
The Ottawa Senators Hockey Club is a professional sports organization competing in the National Hockey League (NHL) and representing Canada’s capital city. The Club delivers world-class sport and live entertainment experiences to the Ottawa-Gatineau region while operating in a fast-paced, collaborative environment across hockey operations, business operations, and event delivery, with a shared commitment to excellence, integrity, and community impact.
What We Offer
Employees will have the opportunity to work in a unique industry, with access to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.
This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.
Active social committee, which hosts multiple large-scale events throughout the year.
This role falls within a base salary range of $42,300 to $64,900
annually, consistent with the organization’s established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.
We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.
Senators Sports & Entertainment
supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to
participate in the recruitment process.
SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.
SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws.
To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.
