For more than 50 years, the building team has given life to countless construction projects, distinguished by the high quality of their work, meeting the highest standards in the industry and seeking environmental certifications. Engineers, architects and other building specialists work with heart and enthusiasm to meet deadlines and exceed customer expectations, while improving the well-being of communities.
Office buildings, hospitals and research centers, educational establishments, residential buildings, hotels, shopping centers, factories, sporting and cultural centers, our team excels in erecting these places using state-of-the-art tools and space. human at the heart of its concerns by advocating an innovative collaborative approach.
Come build the future with us!
We are looking to add a Project Quality Manager to work on one of our important building projects in Ottawa, Ontario.
The Project Quality Manager is responsible for planning, implementing, monitoring, and continuously improving the Quality Management System (QMS) applicable to civil engineering works and related infrastructure associated. The role ensures full compliance with contractual requirements, applicable standards, regulatory obligations, and industry best practices, while providing ongoing support to construction and engineering teams throughout project execution.
Responsibilities:
Quality Management System
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Deploy, maintain, and continuously improve the project’s Quality Management System (QMS) in alignment with ISO9001 and applicable federal project requirements.
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Develop, update, and manage the Project Quality Plan (PQP), Quality Manual, quality procedures, work instructions, and forms within contractually required timeframes.
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Ensure contractual, technical, regulatory, and federal compliance requirements are fully integrated into project execution processes.
Quality Assurance & Quality Control (QA/QC)
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Plan, coordinate, and supervise all QA/QC activities on-site and at fabrication facilities.
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Review and approve Inspection and Test Plans (ITPs) for foundations, concrete works, form work, rebar, Industrial, Commercial, and Institutional Building construction activities.
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Verify the conformity of materials, equipment, and construction methods with project specifications and applicable federal standards.
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Manage material and field testing (concrete, soils, fireproofing, etc.) and ensure timely reporting and analysis of results.
Audits, Inspections & Compliance Monitoring
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Plan and perform internal quality audits and field inspections in accordance with the Quality Audit Plan.
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Manage non-conformities, observations, and deviations, including root cause analysis, corrective and preventive actions, and validation of effectiveness.
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Participate in external audits conducted by the client, certifying bodies, and federal authorities.
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Ensure proper control, traceability, and archiving all quality documentation, including inspection records, test reports, certificates, and turnover packages.
Stakeholder Liaison & Collaboration
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Serve as the project’s primary technical resource for quality-related matters across construction, engineering, and field teams.
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Collaborate closely with Construction, Engineering, Environment, and Health & Safety (HSE) teams to ensure integrated project execution.
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Manage client satisfaction processes, including structured communication feedback mechanisms and complaint handling protocols, with defined escalation paths within the organization.
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Coordinate quality activities with all relevant project stakeholders, including authorities having jurisdiction, third-party inspectors, and other consultants as required.
Support, Training & Technical Leadership
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Train and coach personnel on applicable quality requirements, project procedures, and compliance expectations.
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Prepare and deliver periodic quality reports to senior management and the federal client.
Continuous Improvement & Performance Monitoring
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Identify opportunities to improve quality processes and work methods based on field conditions and project performance.
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Analyze quality performance indicators (KPIs) and recommend improvement plans.
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Capture lessons learned and contribute to organizational knowledge and continuous improvement initiatives.
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Conduct annual management reviews and maintain a continuous improvement program to identify, record, track, implement, and close out all improvement opportunities.
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Support work performance verification and post-construction follow-up, including corrective work, remedial repairs, and activities related to handover to the client.
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Registered Professional Engineer (P.Eng.) with Professional Engineers Ontario, Architect with the Ontario Association of Architects, or equivalent registration with OACETT or AATO, in good standing.
- Bachelor’s degree in Civil Engineering or a related discipline.
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ISO 9001 Lead Auditor certification – required (not an asset); formal ISO quality auditor training must be successfully completed prior to appointment.
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Minimum of 5–10 years of experience in civil engineering, including substantial QA/QC experience on major construction or federal infrastructure projects of similar size and complexity.
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Field experience on complex construction sites and large scale government infrastructure projects.
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Strong knowledge of applicable standards and codes (e.g., CSA, ASTM, ACI, ISO standards).
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Excellent understanding of QA/QC processes and Inspection & Test Plans (ITPs).
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Ability to read and interpret engineering drawings, specifications, and technical documents.
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Regular on site presence required.
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This role requires eligibility for Secret Level Security Clearance. EBC will support the successful candidate through the required government security screening process to ensure they meet eligibility criteria for access to classified information and sensitive assets. For more details: Government of Canada – Government Security Screening https://www.canada.ca/en/security-intelligence-service/services/government-security-screening.html
Desired profile
- Strong ability to collaborate with multidisciplinary teams and external stakeholders (federal agencies, inspectors, engineering firms).
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High level of rigor, organization, and attention to detail.
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Autonomy and strong problem solving skills.
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Resourcefulness and ability to operate effectively in a dynamic construction environment.
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4 weeks' vacation per year;
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Comprehensive group insurance program;
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RRSP group program with an employer contribution to a DPSP;
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Employee assistance program;
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Continuing education;
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Active social club;
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Friendly and stimulating work environment;
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Large scale projects;
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Corporate Clothing Program upon hiring.
In accordance with applicable pay transparency legislation, EBC Inc. has included the expected salary range for this role, which is $95,000–$145,000. Compensation within the range is determined based on relevant experience, qualifications, localization, and internal equity. Base salary is one component of EBC’s comprehensive total rewards offering, which may include performance-based incentives, extended health and wellness benefits, retirement savings programs, and career development opportunities.
As part of our commitment to fair and transparent hiring practices, EBC may use artificial intelligence (AI) tools to support the candidate pre-screening process. These tools are used responsibly and in accordance with applicable privacy laws as well as EBC’s policies. Final decisions always remain the responsibility of our qualified talent acquisition professionals.
