Ottawa, On Smart home technician Jobs – 7 Openings This Week

Customer Service Representative - On Site
NTT DATA Canada, Inc. —Nepean, ON
- $19 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
- Disability insurance
- Dental care
8h
Inbound Customer Service Representative (English) - On Site
NTT Data —Ottawa, ON
- $19 an hour
- Full-time
- CAD
- Customer service
- English
- Disability insurance
- Dental care
Field Technician Support
1Valet —Ottawa, ON
- $60,000–$80,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Engineering
- Paid time off
- Work from home
Quick apply
Senior Gas Fitter
Reliance Home Comfort —Ottawa, ON
- Weekends as needed
- Heavy lifting
- Customer service
- High school diploma or GED
Quick apply
Recreation Technician, Therapeutic Recreation Services
Residence St-Louis —Orleans, ON
- $26.98–$31.74 an hour
- Bilingual
- CPR Certification
- BLS Certification
- Wellness program
- Employee assistance program
Quick apply
17h
Appliance Repair Technician - Ottawa, ON
LG Electronics Canada —Ottawa, ON
- $50,000–$55,000 a year
- Full-time
- Remote
- Cooking
- English
- Dental care
Quick apply

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Customer Service Representative - On Site

NTT DATA Canada, Inc.
Nepean, ON

Apply Now

Job details

Full-time
8 hours ago

Benefits

Disability insurance
Dental care
Employee assistance program
Vision care
RRSP

Skills

Customer service
Call center experience
Technical support
High school diploma or GED
Communication skills

Full job description

Req ID: 384711

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer? We’re glad you asked!

All equipment required for you to be successful in your role
Comprehensive benefits package (medical, vision, and dental)
Employee Assistance Program
RRSP program options
Short- and Long-Term Disability options
Rewards and Recognition programs
Internal career advancement opportunities

Position Overview:

The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries about account related questions for internet, Wi-Fi, and home connectivity services. This role focuses on delivering clear, friendly, and accurate assistance while maintaining professionalism and empathy.

Position: Inbound Customer Service Representative

Position Location: Ottawa - 2175 Robertson Rd, Nepean, ON K2H 5Z2

Hours of Work: Monday - Sunday 10:00am - 8:00pm EST

Rate of Pay: $19.00/Hr

Responsibilities:

Answer inbound calls from clients regarding internet, Wi-Fi, modem, and account related questions.
Perform mild troubleshooting, such as guiding customers through modem resets, checking connections, verifying outages, and reviewing basic Wi-Fi settings.
Provide clear explanations of plans, billing, usage, equipment, and service features.
Create and update customer accounts, service tickets, and documentation in CRM systems.
Educate customers on self-service tools, equipment care, and tips for improving home Wi-Fi performance.
Maintain professionalism and empathy, especially when assisting customers experiencing service interruptions or frustration.
Coordinate with technical support teams or field technicians when issues require escalation.

Requirements:

High School Diploma Required.
A minimum of 1 year experience in customer service is required.
Previous experience in a call centre or technical support environment is an asset.
Basic understanding of internet and Wi-Fi concepts (modems, routers, signal strength) or willingness to learn.
Strong communication skills with the ability to explain technical steps in simple, friendly language.
Comfortable navigating multiple systems and multitasking during calls.
Patient, solution-oriented, and able to remain calm under pressure.
Reliable, punctual, and able to work in a metric-driven environment.
Familiarity with servicing customers in the United States is an asset.

This job posting is for future vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#NBIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Apply Now

Refine Your Search

smart home technician jobs in ottawa, on

Customer Service Representative - On Site

Inbound Customer Service Representative (English) - On Site

Field Technician Support

Senior Gas Fitter

Recreation Technician, Therapeutic Recreation Services

Appliance Repair Technician - Ottawa, ON

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