Does talking with people energize you and give you JOY?
Do you LOVE cannabis?
Do you have current, strong, personal experience/fluency/familiarity with dried flower, pre-rolls and vapes? A genuine understanding of them, their experiences and the accessories involved (papers, vaporizers, bongs, pipes, etc.)?
Do you relish the DETAILS of amazing service, retail and sales experiences?
Do you have prior experience budtending, in retail, hospitality and/or with small business?
Do you love keeping BUSY and being PRECISE in behind-the-scenes work?
Do you have a POSITIVE, PROFESSIONAL ATTITUDE: communicative and can always be relied on to show up for work?
Want to HELP OPEN A NEW cannabis store?
Are you a night owl, who can also work some EVENINGS and WEEKENDS?
If so, and if you’re looking to settle-in for a 12+month commitment:
- Read this job posting in its entirety
- Answer all 14 screening questions in this Indeed application
- Submit your resume
- See the bonus questions at the end
(TIP: avoid AI/Chat GPT in your responses - when you do, your answers are the same as everyone else. Show us your character and stand-out from the crowd!)
About Us
Out & About Cannabis is located in Riverside South, opening our second location (also in Riverside South) in mid-June 2026. We're independent, owner-operated and serious about our talented retail team. We not only invest in building great Budtenders, Keyholders and Managers, but in up-skilling business-savvy people.
We’re a fun, busy atmosphere of cannabis, creativity, business transparency and personal accountability. The team has built a culture of die-hard commitment to one another, to customers and to rigorous processes, standards, and productivity.
Working here requires 100% openness to and embracing ways that WILL be different to anything you’ve experienced before.
We're looking for: folks who are thorough, reliable, can work 3+ shifts a week - including weekends, and who live max 25 minutes away (to quickly jump-in if extra help is needed).
About the Job - highlights of the Budtender role (i.e. requirements):
- Radiate an outgoing, warm, friendly, natural, helpful, generous and welcoming disposition to customers and team members that makes people happy to be at O&A + wanting to return
- Have strong, current personal familiarity with dried flower, pre-rolls, vaporizers and the broader inhalable cannabis category, including common accessories and consumption methods... and comfort speaking naturally and experience-first about each
- Educate customers about cannabis and how to consume responsibly
- Help customers choose appropriate products based on their needs, preferences, requests and budgets - while building long-term, happy relationships
- Be a strong, competent salesperson with ambition and drive to meet both individual and business goals
- Incorporate knowledge of business performance goals into daily activities
- Troubleshoot customer, retail + POS questions/issues
- Proactively clean, tidy, organize, maintain or improve the store as soon as it’s needed
- Support back-of-house operations (e.g. inventory, marketing, merchandising, supplier relationships, budgeting, H&S) as requested
- Be actively involved in supporting team product knowledge
- Take on and be responsible for special projects as assigned
- Always be active and working “on” the store if there are no customers “in” the store (this is not the kind of job where work stops or homework happens between customers)
- Maintain a high awareness of the store’s dynamic menu and contributing actively to the team’s learning of our products too
- Proactively learn new products, trends and developments in the cannabis industry at large
- Be comfortable reading: about products, O&A processes, company updates and more
Keyholder
Highlights of the Keyholder role include the Budtender role, plus:
- Open/close store, including cashing-in and cashing-out
- Often act as the most senior person on duty, making important decisions about customer service, problem-solving, customer inquiries, returns, tricky situations and the regulations that govern our beloved controlled substance… all while maintaining grace, tact, kindness and professionalism
- Always be active and keep the rest of the team active/progressing their responsibilities – we’re a busy store there’s no “downtime” in between customers
Requirements - attitude
To succeed on our team, you’ve got to be:
- In love with cannabis!
- Humble!
- Stable!
- Emotionally intelligent!
- Energetic!
- Joyful!
- Strong!
- Extroverted (at least while at the store)!
- Kind!
- Hard-working!
- Team-oriented!
- Committed!
- Articulate!
- Wicked-smart!
- Going places with your life!
You've also got to:
- Be a great, natural conversationalist and love CONNECTING with people you’ve never met, with a natural instinct for reading people
- Have strong, prior RETAIL, SALES or HOSPITALITY experience in the private sector (particularly valuable in a small business)
- Maintain a strong openness to and embracing of NEW WAYS + standards of doing things
- Be super COACHABLE, with an impeccable GROWTH MINDSET: receive feedback well and capably integrate it into your behaviours, showing continual improvement and professional growth
- Be motivated by a super high attention to DETAIL and EFFICIENCY: doing things right and at a hustling pace
- Naturally have a high team orientation: you SHOW UP and HELP OUT and NOT TALK BAD ABOUT OTHERS, no matter what because you know your team is counting on you and you don't want to let them down
- Have the G-R-I-T to work through difficult times... the sniffles don't stop you
- Bring a super respectful, professional and collaborative approach to working with peers, subordinates and supervisors/authority
- Have H-U-S-T-L-E! You don't accept the status quo... you're quick (literally) to jump in / look for opportunities to help
- Looking to COMMIT... we’re not looking for job-jumpers or people who bail on shifts the moment something else sparkles or makes life feel hard. We’re super hard workers and super committed to doing a good job... at everything we do. We’re a tight-knit team in it for the long-haul, who’ll do ANYTHING for each other – and you… if you’re committed enough and show you’d do the same for us.
Requirements – other
- Demonstrated knowledge of cannabis, the industry and legal cannabis products/accessories
- High school diploma
- Regular (daily) access to a mobile phone
- Fast, reliable transportation/access to the store
- A current CanSell certification + clean background check before starting work
- 2+ years of full-time professional experience between sales, customer service and retail roles
If you stick it out here, you’ll not only be rewarded financially… but also with promotion + other opportunities that will make you an even better salesperson, better businessperson – and even a more financially-savvy human.
BONUS POINTS if you send us a message in Indeed that answers these questions:
- ON A SCALE OF 1 – 5: how would you rate your experience + comfort with Microsoft Word + Excel? (1= I’m a beginner but would like to learn more!, 5= I build templates, inter-sheet formulas and pivot tables for fun!)
- Are you able to comfortably work around animals on a daily basis? (we have a dog that is regularly at the store and we also highly encourage customers to bring in their pets while they shop)
- Are the people close to you supportive of you working in the cannabis industry?
- What’s on your plate in the next 12 months… how are you hoping to get Out & About? (trips? school?...)
Wage
$18 - ?? (let's talk!), based on experience
Job Types: Full-time, Part-time
Pay: $18.00-$20.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Application question(s):
- Why are you currently looking for a new role, and what are you hoping to find in your next workplace?
(please explain, in your own words - no AI/ChatGPT)
- When your work environment becomes quiet or slow, how do you typically use that time? Please give specific examples from past roles.
(please explain, in your own words)
- QUESTION: how would you rate your retail merchandising skills?
1= I haven’t yet worked this area
5= I’m known for my eye-catching displays that really sell product || RATE YOURSELF, then give a specific example from real work, that proves your rating (in your own words).
- QUESTION: how would you rate your coachability?
1= everything I do is personal to me, so it’s hard to hear when something I’ve done isn’t right
5= it’s your business! Tell me how it’s supposed to be done… and please keep telling me until I do it perfectly + you're happy! || RATE YOURSELF, then give a specific example from real work, that proves your rating (in your own words).
- QUESTION: how would you describe your energy level?
1= super chill + quiet… love to watch, listen and think
5= total chatterbox... love to talk, connect + be moving || RATE YOURSELF, then give a specific example from real work, that proves your rating (in your own words).
- Walk us through your realistic weekly availability. How many DAYS do you want to work? How many HOURS? WHICH days/times you prefer? <p>Can you COMMIT to O&A for the next 12 months? Please share anything that could affect this availability (e.g. school, travel plans, other work, etc.). NOTE: nobody on our team works a Monday-Friday schedule. We build stable, predictable schedules and work hard to accommodate preferences for a weekend day off, but can't guarantee it. (please explain in your own words)
- What would your commute be to our Riverside South location (time, from what general area of the city, and by method)? We prioritize folks who live max 20-25 mins away and who can be super reliable; tell us how you'd ensure you’re consistently on time for shifts AND available to quickly jump-in and help with last-minute coverage, if the team needs you.
(please explain, in your own words)
- The physical aspects of this job can potentially involve:
- 8-9 hour shifts, with a break in the middle
- Standing for + possibly even talking for that entire time
- Regularly walking around the store, sweeping, vaccuuming, walking back-and-forth between the counter and vault to get product for customers you serve
- Working with boxes up to 15 lbs:
---> Squatting and moving with them, climbing ladders with them, reaching + lifting down from high shelving, twisting
Are you able to fulfill these requirements, day-in-day-out?
(please explain in your own words)
- QUESTION: how would you rate your sales skills? || 1= not sure… my experiences so far focused more on completing transactions. || 5= I love + have extensive experience with art of sales, the math of metrics and I thrive on the challenge of how best help others! || RATE YOURSELF, then give a specific example from real work, that proves your rating (in your own words).
- QUESTION: how would you describe how you connect with others? || 1= I’m a really private person… I take my time watching + listening before warming + opening-up || 5= I’ve never met a stranger! || RATE YOURSELF, then give a specific example from real work, that proves your rating (in your own words).
- QUESTION: how would you rate your cannabis knowledge? || 1= I’m at the start of my learning journey, || 5= I’m super savvy… tell me a product and I’ll tell you the terps!).
ALSO: What consumption methods have you tried + what’s your preferred? How familiar are you with legal products (i.e. available at dispensaries)? What role has cannabis played in your life?
NOTE: As mentioned in the job description, we're looking for people with current, strong, personal experience/fluency/familiarity with dried flower, pre-rolls and vapes - and a sound understanding of the accessories involved with each (papers, vaporizers, bongs, pipes, grinders, etc. - and how to troubleshoot each).
Licence/Certification:
- CannSell certificate (required)
Work Location: In person
