RESTAURANT HOST
Come and work on an awe-inspiring property with views of the Salish Sea and 22 acres of tranquil forest, the Grotto Spa voted #1 Spa in Canada, 2 award-winning restaurants, 10,000 square feet of conference space, 192 unique accommodations, British Columbia's most extensive Resort recreation program, 3 kms of sandy beach and the warmest ocean swimming waters in Canada. Tigh-Na-Mara is a wonderful place to play and to work.
JOB SUMMARY
Reporting to the Food & Beverage Outlets Manager, the Host provides a warm and welcoming first impression for guests of Cedars Restaurant and Lounge. This role is responsible for greeting and seating guests, managing reservations and guest flow, and supporting the service team in creating a seamless dining experience. The Host communicates professionally and genuinely with guests and team members while maintaining an organized and inviting entrance and reception area and upholding Tigh-Na-Mara’s high hospitality standards.
WHAT TIGH-NA-MARA OFFERS YOU!
- Competitive wages and employee assistance program.
- Comprehensive training and development opportunities
- Opportunities for internal growth and promotion
- Team Member perks and discounts for the resort, including Pines gift shop, Cedars restaurant, and the Grotto Spa!
- Access to all resort amenities (including pool and fitness facilities)
- A supportive and inclusive work environment
- The opportunity to work with our amazing team!
RESPONSIBILITIES
- Welcome and greet guests genuinely and professionally upon arrival
- Manage reservations, walk-in guests, and waitlists efficiently
- Seat guests according to established seating procedures and service flow
- Communicate accurate wait times and reservation information to guests
- Answer incoming telephone calls professionally and assist with guest inquiries and reservations
- Coordinate closely with servers and restaurant leadership to maintain balanced seating and smooth service flow
- Maintain awareness of table availability and dining room activity
- Assist guests with general information regarding Cedars Restaurant and Lounge and resort amenities as required
- Maintain a clean, organized, and welcoming host and entrance area
- Ensure menus and guest-facing materials are clean, organized, and readily available
- Assist with light table clearing, resetting, or other front-of-house duties when required
- Respond to guest questions and concerns professionally and seek assistance from a supervisor or manager when appropriate
- Adhere to all company service standards, procedures, and policies
- Report any guest service, cleanliness, or maintenance concerns to a supervisor or manager
QUALIFICATIONS
- Strong communication, organizational, and multitasking skills
- Friendly, professional, and guest-focused approach
- High attention to detail and self-motivated work ethic
- Ability to remain organized and composed in a fast-paced environment
- Ability to manage multiple priorities while maintaining a positive attitude
- Professional guest service and telephone etiquette
- Ability to work collaboratively as part of a team
- Physically able to stand and walk for extended periods
Full Time, Varied, Days, Evenings, Weekends & Holidays
We offer competitive pay rates, opportunities for career growth, and a positive work environment in a DEI and sustainability focused environment. If you have a passion for hospitality and enjoy working in a fast-paced environment within a beautiful Oceanside location. Apply now to join our team as a Host.
Please apply below with an up-to-date resume. No phone calls or in-person applications please.
Pay Rate: $18.25 per hour + gratuities
#HP
Pay: From $18.25 per hour
Benefits:
- Company events
- Discounted or free food
- Employee assistance program
- On-site gym
- On-site parking
- Paid time off
- Store discount
Application question(s):
- Are you a minimum of 16 years of age? (yes/no)
- Do you have the ability to commute to Parksville, BC for scheduled shifts?
Work Location: In person
