Parksville, Bc Guest service agent Jobs – 5 Openings This Week

Relief Night Auditor/Guest Services Agent
The Beach Club Resort by Bellstar Hotels & Resorts —Parksville, BC
- $21.20–$21.70 an hour
- Temporary
- English
- Hotel
- Cashiering
- Store discount
- Dental care
Quick apply
4d
Front Desk Agent
Beach Acres Resort —Parksville, BC
- $20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Guest Service Agent (Pacific Shores Resort & Spa )
Pacific Shores Resort & Spa —Nanoose Bay, BC
- $20–$22 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
14h
Customer Service Agent
Harbour Air Ltd —Nanaimo, BC
- Temporary
- Heavy lifting
- Windows
- Computer skills
Quick apply
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Temporary
- Microsoft Word
- Serving
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
3d

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Relief Night Auditor/Guest Services Agent
The Beach Club Resort by Bellstar Hotels & Resorts —Parksville, BC
Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill…
$21.20–$21.70 an hour
Quick apply
4d
Front Desk Agent
Beach Acres Resort —Parksville, BC
This position is suited to candidates who are already living on mid-Vancouver Island and is not suitable for applicants looking to relocate.
$20 an hour
Quick apply

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7d
1025 - Guest Service Agent
Vrancor —Oakville, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
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Relief Night Auditor/Guest Services Agent

The Beach Club Resort by Bellstar Hotels & Resorts
Parksville, BC

Quick apply

Job details

Temporary | Contract
4 days ago

Benefits

Store discount
Dental care
Discounted or free food
Flexible schedule

Skills

End-of-shift balancing
Night audit
English
Complaint handling
Cashiering
Hotel guest services experience
First Aid Certification
Client services
Accounting
Front desk
Stocking
Guest services
Guest issue resolution
Accounting
Communication skills

Full job description

With your “think like a guest, act like an owner” mentality, you have a passion for ensuring every guest stay is memorable. Reporting to the Guest Services Manager, the Night Auditor plays a vital role in managing the overnight front desk operations, creating a quality guest experience.

This position requires the candidate to work 3 afternoon shifts at our Front Desk and 2 nights per week (plus any vacation coverage) on the overnight shift from 11:00 pm-7:00 am. Previous customer service experience is required, and candidate must enjoy working with people. As this position involves basic accounting, the applicant should have experience in or an aptitude for basic accounting principles. Previous computer experience and night shift work experience is necessary and prior night audit experience an asset.

Responsibilities for this role include:

Accurately completing end of day procedures according to Bellstar policies & procedures
Greeting all guests and owners in a friendly and professional manner
Preparing various reports for management & accounting department
Accurately run end of day closing operations for applicable business units
Balancing debit and credit transactions
Processing check in and check out according to Bellstar procedures
Preparing arrival documents
Creating reservations and processing special requests
Handling all guest complaints and concerns in a timely and professional manner, keeping the appropriate Manager informed or involving Manager as needed
Being knowledgeable of all hotel facilities and services and community events
Provide accurate and compelling tourist and destination information to guests and owners
Handling financial transactions including cash, debit, and credit tenders, with confidentiality in mind
Always maintaining a clean and organized workspace, ensuring front desk is always stocked with office supplies
Complying with all legislative requirements and internal standards, policies, and procedures while upholding the company’s core values
Other relevant and related duties as assigned

The “must haves”:

1 year of front desk experience, preference given to those with overnight experience
Strong verbal and written English communication skills
Committed to delivering the highest level of guest service and satisfaction
Experience in basic accounting principles
Ability to productively work unsupervised, maintaining a constant sense of urgency
Great organizational, multi-tasking and problem-solving skills
Ability to work a variety of shifts including over nights, weekdays, weekends, and holidays
Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill the requirements of the role

The “nice to haves”:

Education in Hotel/Hospitality Management, or Accounting
Prior night audit experience
Valid certification in First Aid

What you can expect from us:

A positive, open working environment with a stable, loyal team who love to promote inclusivity while having fun at work
A growing company with opportunities for advancement, relocation, and development
A robust benefits package, for qualifying employees, that includes dental and medical coverage
Annual, corporate wide, salary and wage reviews
Enrollment in the employee discounted rates program for use at any of the Bellstar Hotels & Resorts managed properties

#BCR

Pay: $21.20-$21.70 per hour

Benefits:

Discounted or free food
Flexible schedule
Store discount

Ability to commute/relocate:

Parksville, BC: reliably commute or plan to relocate before starting work (required)

Experience:

front desk/guest services: 1 year (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in parksville, bc

Relief Night Auditor/Guest Services Agent

Front Desk Agent

Guest Service Agent (Pacific Shores Resort & Spa )

Customer Service Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

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