SALES & COMMUNICATIONS ADMINISTRATOR (Student co-op or summer opportunity)
Come and work on an awe-inspiring property with views of the Salish Sea and 22 acres of tranquil forest, the Grotto Spa voted #1 Spa in Canada, 2 award-winning restaurants, 10,000 square feet of conference space, 192 unique accommodations, British Columbia's most extensive Resort recreation program, 3 kms of sandy beach and the warmest ocean swimming waters in Canada. Tigh-Na-Mara is a wonderful place to play and to work.
JOB SUMMARY
Reporting to the Director, Sales & Marketing, the Sales & Events Administrator plays an integral support role within the Sales & Marketing team. This position is ideal for someone who is dynamic, outgoing, detail oriented, and thrives in a fast-paced environment with shifting priorities. The Sales & Events Administrator supports both the Sales and Administrative teams through coordination, guest communication, event preparation, and internal team engagement while maintaining a calm, professional, and organized approach.
This role offers an exciting opportunity to gain experience in hospitality sales, weddings, conferences, and resort event operations while contributing to memorable guest experiences at one of Vancouver Island’s premier resorts.
WHAT TIGH-NA-MARA OFFERS YOU!
- Competitive wages and benefits.
- Comprehensive training and development opportunities
- Opportunities for internal growth and promotion
- Team Member perks and discounts for the resort, including Pines gift shop, Cedars restaurant, and the Grotto Spa!
- Access to all resort amenities (including pool and fitness facilities)
- A supportive and inclusive work environment
- The opportunity to work with our amazing team!
RESPONSIBILITIES
- Provide exceptional guest service by responding to inquiries regarding meetings, conferences, weddings, and events, and directing clients to the appropriate Sales or Events Manager
- Support Sales and Event Managers with internal event coordination, contracted group file preparation, deposits, rooming lists, Banquet Event Order updates, and room pickup tracking
- Prepare meeting room signage, weekly reports, guest amenities, thank you cards, and internal team member recognition materials
- Communicate internal updates through team communication channels including bulletin boards, calendars, and social platforms
- Assist with day-of-event coordination, including occasional weekend support for weddings and special events
- Conduct resort site tours showcasing guestrooms, meeting spaces, and resort amenities
- Participate in sales meetings and support marketing initiatives including occasional content creation and networking events
QUALIFICATIONS
- Hospitality or hotel industry experience considered an asset
- Proficient in Microsoft Office, DELPHI, and HOST/PMS systems
- Strong multitasking, organizational, and time management skills with the ability to adapt in a fast-paced environment
- Excellent written, verbal, and telephone communication skills with a strong customer-service focus
- Detail oriented, resourceful, professional, and capable of managing priorities and deadlines effectively
- Positive team player with confidence, initiative, and a polished professional presentation
- Ability to embrace and represent Tigh-Na-Mara’s core values and culture
On-site, Student co-op opportunity or term summer position. Flexible availability required. Potential for permanency upon successful term.
We offer competitive pay rates, opportunities for career growth, and a positive work environment in a DEI and sustainability focused environment. If you have a passion for hospitality and enjoy working in a fast-paced environment within a beautiful Oceanside location. Apply now to join our team as a Sales & Communication Administrator.
Please apply below with an up-to-date resume. No phone calls or in-person applications please.
Pay Rate $21.00 - $23.00 per hour
Pay: $21.00-$23.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee assistance program
- On-site gym
- On-site parking
- Store discount
Work Location: In person
