As a Housekeeping Associate, you play a vital role in creating a welcoming and comfortable environment for our guests. You are responsible for cleaning guestrooms, lobby, and common areas, and assisting in laundry as needed, all with attention to detail and genuine care.
Accountabilities
- Respond promptly and courteously to requests from guests and other departments, ensuring needs are met with care.
- Prepare housekeeping carts thoughtfully, stocking supplies to anticipate guest needs.
- Enter guest rooms following proper procedures, respecting privacy and ensuring vacancy before entry.
- Refresh guest amenities and supplies, replacing items with attention to detail and presentation.
- Replace linens and towels with clean items, ensuring comfort and consistency.
- Make beds neatly and fold towels with pride, creating a welcoming atmosphere.
- Clean bathrooms thoroughly, maintaining hygiene and guest confidence.
- Remove trash, dirty linens, and room service items promptly to keep areas fresh.
- Check appliances and room features to confirm they are present, clean, and in working order.
- Straighten furniture, desk items, and appliances to create a tidy, inviting space.
- Dust, polish, and remove marks from walls and furnishings, ensuring rooms feel cared for.
- Vacuum carpets in guest rooms and hallways, maintaining cleanliness and comfort.
- Comply with all safety regulations, actively contributing to a clean and secure workplace.
- Support environmental programs and policies, showing care for sustainability and the community.
- Perform other duties as assigned, adapting with flexibility and positivity.
Requirements
- Resort experience preferred
- Superior attention to detail
- Ability to multi-task and organize time effectively and efficiently
Working Conditions
- Must be able to work flexible hours including nights, evenings, weekends and holidays
- Stand, sit or walk for an extended period of time or for an entire shift
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Candidate Privacy & Selection Statement: At JW Marriott The Rosseau Muskoka, we are committed to a fair and transparent hiring process. Please note that artificial intelligence (AI) is not used to screen, evaluate, or select candidates for employment. Your application is always reviewed by real people who value your time and talent.
JW Marriott The Rosseau Muskoka is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodations at any stage of the hiring process.
JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply.
Job Types: Full-time, Seasonal, Internship / Co-op
Pay: From $20.00 per hour
Benefits:
- Commuter benefits
- Employee assistance program
- On-site gym
- On-site parking
Ability to commute/relocate:
- Port Carling, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
