Are you a passionate leader who thrives on building high-performing teams, strengthening community relationships, and delivering remarkable member experiences? VantageOne Credit Union is seeking an experienced and motivated Branch Manager to lead our Peachland branch while providing leadership support across multiple locations and service channels.
About the Role:
Reporting to the Vice President, Consumer Banking, the Branch Manager is responsible for the overall leadership, operational excellence, sales performance, and member experience of the Peachland branch. This role also provides leadership oversight to teams outside the Peachland location ensuring consistent service standards and strong collaboration.
This is an exciting opportunity for a collaborative and strategic leader who enjoys balancing people leadership, business development, operational management, and community engagement.
What You’ll Do
Leadership & Team Development
- Lead and inspire a high-performing branch team while supporting offsite staff and cross functional teams
- Coach, mentor, and develop assigned staff to achieve individual and organizational success
- Foster a culture of collaboration, accountability, and remarkable member service
- Support recruitment, staffing, performance management, and employee development initiatives
Business Growth & Member Experience
- Execute business plans and achieve branch sales, lending, and investment targets
- Build strong relationships with members, community partners, and referral networks
- Identify opportunities to expand member relationships through tailored financial solutions
- Approve loans within delegated lending authority and ensure compliance with policies and procedures
Operational Excellence & Risk Management
- Ensure operational compliance, audit readiness, and adherence to Credit Union policies
- Oversee cash management, security protocols, and lending documentation standards
- Monitor operational performance and contribute to risk management initiatives
- Support consistency and alignment across branches and service channels
Community & Organizational Leadership
- Represent VantageOne at community and industry events
- Collaborate with leadership peers on strategic initiatives and continuous improvement projects
- Contribute to organizational planning and corporate objectives
What You Bring
- Undergraduate degree in Business or related field, or an equivalent combination of education & experience
- 5-10 years of senior banking experience with lending and investments
- Minimum 2 years of supervisory or coaching experience in consumer lending
- Strong leadership and relationship-building skills
- Experience managing teams across multiple locations or functions is an asset
- Proven ability to achieve business targets and lead teams through change
- Exceptional communication, coaching and decision-making abilities
Why join VantageOne?
At VantageOne, we are proud to be neighbors helping neighbors since 1944. Rooted in the North and South Okanagan, we are guided by strong values that shape everything we do — putting our members first, driving innovation, taking ownership, and always striving to be our best. We are committed to creating an inclusive workplace that embraces Diversity, Equity, Inclusion, and Reconciliation (DEIR), while helping our communities and employees grow through trusted advice, exceptional service, and meaningful relationships.
We offer:
- A collaborative and supportive work environment
- Opportunities for leadership growth and professional development
- The chance to make a meaningful impact on the communities we serve
- Competitive compensation and benefits (base salary $85,000 to $100,000.00 per year)
Apply now and help shape the future of banking in Peachland and beyond.
If you are a motivated leader who is passionate about member service, community involvement, and team success, we’d love to hear from you.
To apply, please submit your resume and cover letter to [email protected]. We welcome applications from all interested; however, only those selected for an interview will be contacted.
The successful candidate will be required to meet fidelity bonding requirements, including completion of reference, criminal record, and credit checks
Pay: $85,000.00-$100,000.00 per year
Benefits:
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
Work Location: In person
