Join Our Balcomo Family – Front Desk Guest Experience Specialists (Full-Time, Part-Time, Seasonal, Casual)
We are hiring for a mix of Front Desk Guest Experience Specialists and Night Auditors.
Night Auditor shifts include overnight hours and involve basic accounting, reporting, and end-of-day balancing responsibilities.
Shifts may include a mix of mornings (7am–3pm), afternoons (3pm–11pm), overnight shifts (11pm–7am), and occasional varying shifts based on operational needs.
At Balcomo - A Ramada by Wyndham, we invest in our people because a great team creates memorable guest experiences. If you love connecting with people, solving problems with a smile, and being part of a supportive, wellness-focused, positive team, we’d love to meet you!
As we grow into a wellness-focused hotel with a brand-new Wellness Centre, our Front Desk Guest Experience team plays a key role in creating meaningful guest experiences.
What You’ll Do
- Check guests in and out using our hotel system
- Handle reservations and guest inquiries (phone, email, in person)
- Process payments and maintain accurate records
- Coordinate with housekeeping and other departments
- For Night Auditors: completing daily reports and balancing transactions
What It’s Like to Work Here
- You’ll be the first friendly face guests see when they arrive — helping them feel at home from the moment they walk in.
- You’ll answer questions, handle reservations, and make sure every guest has a seamless, stress-free experience.
- You’ll work alongside an amazing team that supports and uplifts each other every step of the way.
- You’ll have room to grow and learn, whether you’re looking to build a career in hospitality or gain valuable skills.
Why You’ll Love It Here
✅ Starting at $20.00 per hour + Summer Incentive Bonus (based on experience)
✅ Flexible Schedules – Full-time & Part-time options
✅ Hotel Discounts – Because we believe in treating our team like VIPs, too!
✅ A Supportive, Wellness-Focused and Positive Work Culture – where you’re valued & encouraged to be yourself
✅ A Staff Pantry stocked with snacks – because no one should work on an empty stomach!
What We’re Looking For
- A warm, welcoming personality – If you love helping people, you’ll fit right in
- Great communication skills – You enjoy chatting with guests & making their stay special
- Ability to stay cool under pressure – Because things can get busy, and a calm, can-do attitude goes a long way
- No experience? No problem! We provide training – All you need is a great attitude and a willingness to learn
- Flexible Availability – including evenings, weekends, and holidays
A Few Basics
- Legally entitled to work in Canada
- Basic computer skills
- Ability to stand for extended periods
- Ability to work independently and as part of a team
- Previous hotel or customer service experience is an asset (not required)
Where? Balcomo - A Ramada By Wyndham Hotel – 1050 Eckhardt Avenue West, Penticton, BC
When? We’re hiring now! Full-Time & Part-Time shifts available
We’re not just building a team ~ we’re building a culture where people feel seen, supported, and proud of the work they do. Let’s Make Hospitality Feel Like Home ... Together!
Apply today by sending your resume to [email protected]
Know someone who’d be a perfect fit? Share this ad with them!
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Work Location: In person
