Position: Branch Manager
Location: Pembroke, ON
Type: Full-Time, Permanent
Pay: $65,000-$75,000 annually
At Battlefield Equipment Rentals, we don’t just rent out top-tier construction equipment, we empower our team to grow, thrive, and make a real impact in local communities every day. As part of the Toromont Industries Ltd. family, we’re proud to be Canada’s leading construction equipment rental company and you can find our equipment powering projects on jobsites across Canada! If you want a career with purpose, a team that has your back, and a company that invests in your success then apply today and join us in building tomorrow together.
As Branch Manager, you will provide overall leadership to all branch employees and take full responsibility for operational performance, customer satisfaction, safety, service excellence, employee engagement, and financial results. This role requires a strong leader with deep operational insight, sound business judgment, and the ability to motivate teams to achieve shared goals.
What You’ll Be Doing
- Follow all workplace safety protocols and environmentally sound practices, making sure everyone stays safe.
- Provide overall leadership and direction to branch staff across rentals, service, parts, drivers, and yard operations.
- Ensure adherence to all company and customer safety standards while promoting a strong safety culture.
- Analyze and present new business opportunities, implementing location strategies while managing resources to increase revenue and maximize profitability.
- Maintain a strong understanding of customers, competitors, and local market conditions.
- Ensure service and repair backlog is maintained within company standards.
- Hire, train, develop, and mentor team members across all branch functions.
- Conduct performance reviews, establish development plans, and hold employees accountable for performance and objectives.
- Drive in‑store merchandising initiatives including pricing, inventory control, and product placement.
- Ensure corporate policies, procedures, and applicable legislation are consistently followed.
- Maintain exceptional levels of customer service and provide resolution support when needed.
- Prepare, forecast, and review monthly, quarterly, and annual reports, including profit & loss statements, yearly budgets, monthly safety inspections, and monthly operating reviews.
- Monitor credit exposure, overdue accounts, and financial risk.
- Maintain accurate inventories while preventing and reducing slow‑moving or obsolete stock.
- Authorize expenditures, approve invoices, and manage petty cash.
- Ensure branch productivity, order fulfillment, and service operations are running efficiently.
- Oversee the on‑site Heat Division, including staff, inventory, and assets.
- Perform additional duties as assigned.
Curious about this role or other opportunities at Battlefield Equipment Rentals? Explore our Inside the Crew Videos to see what it’s really like to be part of the Battlefield team. Employment (https://www.battlefieldequipment.ca/employment)
What We Have to Offer
- Immediate benefits; disability insurance after 3 months
- Company pension
- Paid sick days
- Extended health, dental, and vision care
- Mental healthcare coverage
- Life and disability insurance
- Safety shoe reimbursement and custom insoles
- Travel Insurance
- Employee stock purchase plan
- Employee assistance program & counselling support
Why You’ll Love Working Here
People-first culture: We believe in supporting each other, celebrating wins, and growing together.
Career growth: We promote from within and support your development every step of the way with training, mentorship, and opportunities to advance.
Team spirit: You’ll join a tight-knit crew that works hard, has fun, and always has your back.
Stability & strength: As a trusted and proud Canadian company, we offer long-term security and opportunity.
Purpose-driven work: You’ll help build the communities around you!
What We're Looking For
- Rental Industry Experience: Minimum 5 years of experience in the rental industry or a related field such as construction, home improvement or retail.
- Leadership: Proven experience leading, developing and motivating teams.
- Business Acumen: Strong financial and business acumen.
- Computer Skills: Proficiency in Microsoft Office (Outlook, Word, and Excel.) Experience with Systematics and TRAC would be an asset.
- Analytical Thinker: Proven ability to analyze data, identify opportunities, and drive results. Ability to work independently and make sound decisions.
- Construction Knowledge: Familiarity with construction equipment and building products.
- Customer Service Oriented: Excellent communication skills and customer service aptitude with the ability to resolve escalated issues
- Team Player: Ability to work effectively within a team environment.
- A Self-Starter: With a keen sense of time-management and effective planning skills. Ability to manage multiple priorities in a fast-paced environment.
- G Class Driver’s License: Full G Class driver’s license with a clean driver’s abstract.
- Safety Focused: Follow all workplace safety protocols and environmentally sound practices, making sure everyone stays safe.
- Flexibility to support emergencies, overtime, and travel requirements as needed.
- Experience with health and safety training (i.e WHMIS, etc.)
- A technical understanding of CAT equipment would be considered an asset.
Our Commitment to Inclusion
Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield Equipment Rentals provides accessibility accommodations during the recruitment process. Should you require any accommodations, please let us know, and we will work with you to meet your needs.
Artificial Intelligence (AI)
Use of Artificial Intelligence - By Talent Acquisition Team & Hiring Managers
At Battlefield, people are at the centre of our recruitment process. We disclose that our hiring processes use artificial intelligence (AI) tools for limited administrative purposes, such as drafting outreach messages, summarizing interview notes, or transcribing reference checks. AI is never used to make hiring decisions. All resumes and candidate information are personally reviewed by our Talent Acquisition Team, and final decisions are made by people who apply judgment, care, and expertise. Our commitment is to use technology responsibly while ensuring fairness, transparency, and respect at every stage.
Use of Artificial Intelligence - By Candidates
We recognize that candidates may use AI tools to support their job search, for example, to refine writing style or gather research. While this can be appropriate, the information you provide in your resume, screening questions, and interviews must always be truthful and accurately reflect your own experience, knowledge, and competencies. AI should never be used to create or exaggerate credentials. Our goal is to understand the real you – your skills, your story, and your potential – so we can make the best possible match between you and the organization we serve.
