peterborough, on collection agent Jobs – 2 Openings This Week

Collections Representative - Bilingual
GM Financial —Peterborough, ON
- $23.00–$24.50 an hour
- Full-time
- Hybrid work
- Bilingual
- Sales
- English
- Designated paid holidays
- Dental care

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Collections Representative - Bilingual

GM Financial
Peterborough, ON

Apply Now

Job details

Full-time

Benefits

RRSP Contribution
RRSP match
Designated paid holidays
Dental care
Paid time off
Vision care

Skills

Bilingual
French
Sales
Call center
English
High school diploma or GED
Communication skills
Negotiation

Full job description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors. We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, we are looking for people who want to embark on an exciting career journey. Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

About the role

The Customer Account Representative of collections is responsible for making outbound and taking inbound calls to collect and resolve delinquent accounts in order to mitigate further actions. This team member is responsible for upholding desired company image by providing customers with exceptional experience. This team member has contact with customers, as well as other Company departments, repossession agents and outside agencies.

This posting is for a forecasted opportunity projected to start on June 22nd.

There are 5 openings for this role.

This position is classified as NOC 64400.

In this role you will:

Resolve delinquent accounts through effective communication and negotiation
Provide service that meets or exceeds customer expectations
Use sound judgment to determine appropriate next steps
Accurately document activity and manage your time to meet daily goals
Represent GM Financial with professionalism and integrity

What makes you an ideal candidate?

Strong communication and interpersonal skills
Problem-solving and negotiation ability
Confidence handling customer conversations
Comfort with multitasking, systems, and basic math

Education & Work Experience

High school diploma required
Secondary school or equivalent work experience preferred
Previous call center, collections and/or sales experience preferred

What We Offer

Excellent Health, Vision and Dental Benefits.
Company Match program for RRSP contributions
Generous Paid Time Off (personal, vacation, sick, paid holidays)
Dynamic relationships between teams and leadership
Quarterly Volunteer Opportunities

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Work Life Balance: Flexible hybrid work environment, 2-days a week in office.

The base hourly rate for this role is: $23/hr. + $1.50/hr bilingual differential pay.

At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.

This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits after 30 days of employment. #GMFJobs

#LI-AV1

#LI-Hybrid

Pay: $23.00-$24.50 per hour

Work Location: In person

Apply Now

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Collections Representative - Bilingual

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