peterborough, on busser Jobs – 1 Openings This Week

Server
Killarney Mountain Lodge —Ontario
- $17.60 an hour
- Full-time
- Serving
- Bar
- Customer service
Quick apply
12d

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Server

Killarney Mountain Lodge
Ontario

Quick apply

Job details

Full-time
12 days ago

Benefits

Discounted or free food

Skills

Serving
Customer service
Upselling
English
High school diploma or GED
Smart Serve

Full job description

****Must be legally entitled to work and currently reside in Canada****

This position lives and works in Killarney, Ontario

The Role

Reporting to the Food & Beverage Manager, the Server will play a key role in enhancing the overall guest experience by providing exceptional service in our dining outlets.

You will join an outstanding team that is passionate and committed. You are comfortable operating in a busy and customer facing environment where you will impact the continued success of the business. Your energy and enthusiasm are infectious. People enjoy being around you because you are friendly, confident, and approachable. You possess a unique blend of strong customer service skills, creativity, exceptional relationship building skills and a genuine passion for exceeding guest expectations.

Key Responsibilities

Greets guests, seats them, and presents them with the menu in absence of host
Informs guests about the special items for the day and menu changes if any
Take food and drink orders from customers accurately and with a positive attitude
Write patrons' food orders on order slips and enter orders into computers for transmittal to kitchen staff
Coordinate with the bus person, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction
Engage with customers in a friendly manner
Knowledge of the menu, with the ability to make suggestions and upsell
Ensure tables are enjoying their meals and take action to correct any problems
Prepare accurate guest bills, collect payments from tables, and post accurately in POS system
Help food preparation staff when necessary
Assist in set up and take down of dining outlets, weddings, and corporate events
Assist in service of dining outlets, weddings, and corporate events
Ensure guests do not become over intoxicated and inform Manager of guest issues as required
All other duties as assigned

Key Goals

Provide outstanding customer service in an efficient and professional manner
Suggest items for upselling to increase average cheque
Maintain a clean and organized working environment
Be supportive of your team
Work in sync with the Kitchen and Front Desk staff

Requirements

Smart Serve certification required (not required for breakfast servers)
Must be able to understand, speak, read and write English at a high school level.
Knowledge of hotel property, facilities, history and region
Experience providing excellent customer service in a fast-paced environment.
A positive attitude and ability work well under pressure with bussers, cooks and other staff.
Able to perform high-quality work while unsupervised.
Able to handle money accurately and operate a point-of-sale system
High school diploma I preferred
Ability to work in a fast-paced work environment and deliver orders in a timely manner

Job Type: Full-time

Pay: $17.60 per hour

Benefits:

Discounted or free food

Application question(s):

Do you live in and are you legally entitles to work in Canada? It is required as we do not sponsor.
Have you visited our website to know what and where we are? www.killarney.com
How many years of tableside service experience do you have?
Our staff accommodation is pet free and is shared with up to 4 people per room at $17/per day, please confirm your acceptance.

Licence/Certification:

Smart Serve (required)

Work Location: On the road

Quick apply

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