Sales Support Coordinator Assistant
Montreal - Quebec
Our firm is looking for a motivated, self-driven, and detail-oriented Sales Support Coordinator Assistant to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The Sales Support Coordinator Assistant's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating his/her colleagues, handling administrative duties, and promoting customer satisfaction.
To be a successful Sales Support Coordinator Assistant, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.
Position Duties and Responsibilities :
· Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
· Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them about their purchase order status, arranging delivery dates, scheduling marketing events, and preparing marketing materials
· Handling orders by phone, email, or mail and checking that the orders have the correct prices, discounts, and product numbers
· Processing customer purchase orders, inputting orders into the system, ensuring they were processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
· Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
· Making the company's products and services as attractive to potential customers as possible
· Making cold calls to potential customers to identify opportunities and direct to sales team.
· All other duties related to clients’ orders and possible Supply Chain Assistant duties, including but not limited to, warehouse dispatches, order arrivals to Element warehouses or drop shipments to clients, shipment traffic handling and negotiations, communications with all other service providers, vendors, customs brokers and warehouses.
Functional and Technical Skills & Requirements :
· Computer Literacy (Strong PC skills utilizing Microsoft Excel, Word, and Outlook software)
· Excellent verbal and written communication skills
· Strong analytical, administrative, organizational, and time management skills
· Excellent sales support, customer service, and problem-solving skills
· Good team development and leadership skills.
· Need to be focused, Detailed, and multi-task oriented,
· Ability to work in a fast-paced environment and meet deadlines
Experience and Education :
· A bachelor's degree with completion of core-level Business Administration or Commerce (or equivalent) courses
· Min a year of experience in Sales/Sales Support
· Current knowledge of industry trends and regulations.
Languages: French & English ( Both required )
Location: Pointe-Claire ( Montreal ), Quebec
About Element International Trade Inc.
Element is Canada’s leading supplier of high-tech. FIBC`s (Flexible Intermediate Bulk Container), Small PP Bags, PE Liners, FIBC Liners, Container Liners, and Aluminum Liners, which virtually cover our customers` all types of packaging needs, especially for Agriculture, Food, Mining, and Chemical Industries.
With our offices in Montreal (Headquarters) and Brussels ( Belgium), we supply and distribute in 16+ different countries across 3 continents.
Being a healthy & stable growing company, we are increasing our workforce and we seek a “Sales Support Coordinator” to join her/his efforts with our Sales Division who will assist with the daily process.
Why You Should Join Element :
Element operates at all levels with a strong entrepreneurial spirit. Our company culture does not value regimentation. Creativity is encouraged. You can expect an intense, challenging, flexible, and creative work environment. Integrity and honesty are of utmost importance. You will have easy access to management. Our culture is one that drives personal opportunity and career advancement.
Job Types: Full-time, Permanent
Pay: $37,740.02-$55,955.17 per year
Benefits:
- Extended health care
- On-site parking
- RRSP match
Language:
- French (required)
- English (required)
Work Location: In person
