Ponoka, Ab Hotel receptionist Jobs – 3 Openings This Week

CSR - Customer Service Representative
Western Budget Motel —Ponoka, AB
- From $16.50 an hour
- Part-time
- Microsoft Office
- Hotel
- Front desk
Quick apply
4d
Front Desk Agent
Best Western Plus Lacombe Inn & Suites —Lacombe, AB
- $16–$17 an hour
- Weekends as needed
- English
- Microsoft Office
- Databases

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CSR - Customer Service Representative
Western Budget Motel —Ponoka, AB
This position responsible for making and modifying reservations, greeting and registering guests, and settling guest accounts upon completion of their stays.
From $16.50 an hour
Quick apply
4d
Front Desk | West Edmonton Mall
Cactus Club Cafe West Edmonton —Edmonton, AB
Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner. Each day will present opportunities to exceed guest…
$15–$18 an hour

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Front Desk Agent
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Support office staff with clerical duties including typing, filing, and document management. Perform data entry and maintain organized filing systems.
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CSR - Customer Service Representative

Western Budget Motel
Ponoka, AB

Quick apply

Job details

Part-time | Full-time
4 days ago

Skills

Complaint handling
Microsoft Office
Client services
Customer service orientation
Front desk
Guest services
Guest issue resolution
Communication skills
Client interaction

Full job description

Who are we?
Western Budget is a friendly, clean, and affordable place to rest. Serving Canadian clients for over 35 years, we treat every guest as a member of the Western Budget family.

What’s the Job?
The CSR will contribute to the overall success of the property by providing superior customer service and administrative support to the Property Manager. This position responsible for making and modifying reservations, greeting and registering guests, and settling guest accounts upon completion of their stays.

Your work will include:

Performing check-ins and check-outs ensuring that each client transaction involves a high level of customer service and satisfaction.
Maintaining a professional image and service-oriented environment to support a positive customer service experience and service excellence at the hotel property.
Taking reservations over the phone, in person, or via online resources, and ensuring all aspects of reservation procedures are followed including booking, confirmation and cancellation policies.
Adjusting or modifying reservations based on guest requests.
Handling basic complaints and resolves perceived guest problems quickly, efficiently, and courteously.
Responding to incidents of noise, unruly behaviour and guest complaints.
Verifying the accuracy of guest accounts, handling discrepancies, and identifying issues of potential fraud.
Ensuring the accuracy of financial information required for daily audits.
Maintaining current knowledge of local events, tourism amenities and weather forecast.

Who are we looking for?

You will have strong communication, interpersonal, and customer service skills.
Can work flexible hours.
You have technical aptitude and beginner level knowledge of MS Office Suite.
You have a professional appearance and attitude.
You enjoy working in a culture of accountability.

Experience an asset but not required.

Pay: From $16.50 per hour

Ability to commute/relocate:

Ponoka, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Will you be available to work weekends if needed? If not, please state why.

Experience:

Front desk: 1 year (preferred)

Work Location: In person

Quick apply

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