Relief Restorations is seeking a professional and motivated Accounts and Project Manager to support our business development and client relations efforts across Winnipeg and surrounding communities. This full-time role offers 35 to 40+ hours per week with semi-flexible scheduling, and some local outreach. The ideal candidate is organized, very confident on the phone and in person, and committed to building strong relationships within the insurance, contracting, property management, and business communities.
Role Overview
This hybrid role is responsible for actively driving new business through in-person outreach, relationship building with referral partners, and timely follow-up on inbound leads, while also owning projects from initial contact through completion to ensure clients have a smooth, professional experience. You will be a main point of contact for assigned clients, coordinate job start-ups, communicate scope and timelines, and help resolve issues on site, all while working closely with field crews to keep projects moving and crews productive. This is a hands-on, field-facing role suited to someone who enjoys building relationships, being out in the community, and taking ownership of both bringing work in and seeing it delivered properly.
Key Responsibilities
- Conduct outreach to insurance agents, brokers, property managers, contractors, real estate professionals, and local businesses
- Maintain an active sales pipeline and document lead progress
- Complete follow-up calls, seasonal outreach, and relationship management activities
- Attend in-person training and participate in monthly meetings
- Complete some in-person visits within Winnipeg, including relationship visits, tradeshows, and occasional site check-ins
- Prepare weekly reports summarizing outreach activity, leads, meetings booked, and opportunities identified
- Support management in planning outreach initiatives and identifying market opportunities
- Project management as a primary point of contact for assigned projects, coordinating site visits, scopes of work, schedules, crews, documentation, and client communication from initial assessment through project completion to ensure work is delivered on time, within scope, and to required standards.
Qualifications
- Must reside in Winnipeg, Manitoba or a surrounding community
- Excellent communication, professionalism, and people skills
- Comfortable with outbound calling, relationship building, and sales-focused tasks
- Strong organizational skills and ability to work independently
- Valid driver’s license and access to transportation for local visits
- Previous experience in sales, customer service, or account management required
- Experience with Google Workspace, Zoom, and Microsoft office (work, excel) considered an asset
- Knowledge of the restoration or construction industry considered an asset
Compensation and Tools Provided
- $22 - 28 per hour plus performance-based bonuses
- Benefits
- Mileage reimbursement for approved travel
- Company-provided laptop
- Company-provided phone for inbound/outbound calls
- Semi-Flexible scheduling
Company Values
Relief Restorations is guided by integrity, commitment to customers, quality and safety, teamwork and leadership, and continuous learning. The Accounts Manager is expected to represent these values in all interactions.
Growth Opportunities
This position has the potential to transition into other roles in the future for the right candidate.
Full-Time position, with some after hours, weekend and overtime required
Job Types: Full-time, Permanent
Pay: $22.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Vision care
Experience:
- Sales: 2 years (preferred)
- Project Management: 1 year (preferred)
Language:
- and write fluent English (required)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
