portage la prairie, mb customer support & client services occupations Jobs – 10 Openings This Week

Customer Success Manager
Golden West Broadcasting —Portage la Prairie, MB
- $55,000–$65,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Disability insurance
- Dental care
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Customer Success Manager
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Customer Success Manager

Golden West Broadcasting
Portage la Prairie, MB

Quick apply

Job details

Full-time

Benefits

Extended health care
Disability insurance
Dental care
Paid time off
Company pension
Paid vacation
Company events
Employee assistance program
Life insurance
Paid sick leave

Skills

Microsoft Powerpoint
Sales
Customer service
English
Certified Scrum Master
Driving Licence
Analytics

Full job description

Golden West Broadcasting has been connecting communities for over 65 years. We are proud to tell local stories on our radio stations and digital news outlets across Western Canada. And together with Homefield, we are proud to help local businesses grow through effective advertising, marketing, and organizational development solutions. We are committed to finding and developing people who share our passion for local communities.

We are currently looking for a Customer Success Manager (CSM) to join our team in Portage la Prairie. As a CSM, you will ensure our clients reach their advertising and marketing objectives. You will collect and analyze campaign performance data, then present it to the client and offer recommendations for improvements.

In this role you will:

Partner with Account Managers to serve their clients.
Collect and analyze performance results for advertising and marketing campaigns. You will review several data sources, draw insights, and determine whether campaigns are reaching their desired outcome.
Present reports to clients. You will discuss campaign progress, recommend changes to advertising tactics, and identify areas where Golden West and Homefield can provide additional services to clients.
Promote client retention and loyalty.

We’d love to meet you if:

You are highly organized and can balance multiple clients at once.
You are a team player, able to work with other departments to support your clients’ goals.
You’re a self-starter. You can drive forward without daily direction.
You’re an excellent communicator. You present ideas clearly and put yourself in others’ shoes.
You are tech savvy. Knowledge of PowerPoint, Teams, and sales planner tools is a strong asset.
Marketing knowledge is an asset, but not required.

What We Offer in Return:

We act with integrity, innovation, and agility – and we strive to create an environment where you can do the same.
A strong focus on giving back to our communities.
Regular coaching and ongoing development opportunities.
A caring environment where the health, safety, and well-being of our current and future team members is a priority.
Salary plus extended health benefits, pension plan, and Employee Assistance Plan.
Paid sick days, three weeks’ paid vacation with vacation increases based on tenure… and your birthday off!

If you’re interested in building a career with us, please reach out!

Don’t meet every requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every qualification. Golden West is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, Indigenous peoples and persons with disabilities.

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off

Ability to commute/relocate:

Portage la Prairie, MB R1N 0G5: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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Customer Success Manager

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