Overview
Specsavers at Driftwood Mall is looking for someone to fill our hybrid position of Clinic Coordinator / Organizational Admin to join our team! For this role, we accept applications from individuals with or without optical experience, retail or administrative experience. We are looking for a kind, customer-focused, detail-oriented, patient, organized, consistent, positive and reliable person to help keep our systems and our clinic organized as we grow and get more and more busy everyday. If this sounds like you and you do well in busy, multitasking, upbeat environments, while maintaining consistent organization with implementing and maintaining systems, we think you'll be a good fit! This will be a hybrid of a front desk Clinic Coordinator and an organizational administrative position. In return, we’ll offer a supportive and enjoyable working environment, where ongoing training and development opportunities are part of an everyday working life. We pride ourselves on amazing customer service, but also on creating an amazing workspace and culture for our team members. There’s a reason we’ve won multiple awards for being the best place to work globally and for our commitment to training – as a business, we’re dedicated to nurturing talented people and letting them thrive. You and your colleagues will always be encouraged to boost your knowledge and learn new skills throughout your time at Specsavers. We offer a number of training courses specializing in a variety of areas, from optics and customer service to leadership and more.
We are seeking a dedicated and organized Clinic Coordinator to oversee the daily operations of our medical facility. The ideal candidate will play a crucial role in ensuring the clinic runs smoothly, providing support to both staff and patients. This position requires strong leadership skills, reliability, a quick learner who works well in a fast-paced clinic, a solid understanding of medical terminology, and experience with electronic medical records. The Clinic Coordinator will be responsible for managing patient flow and maintaining a high standard of care within the clinic.
SOME DUTIES INCLUDE:
-Confirming appointments with patients
-Checking in patients for their appointments
-Pointing our patients in the right direction, the best person suited to help them
-Education about the importance of annual no-charge eye exams and our amazing prices
-Billing patient benefits
-Organizing the schedule when needed and always ensuring most efficient scheduling
-Triaging and booking in patients for exams
-Audit closes and benefits submissions
-Keeping systems organized and refreshed
-Unpacking orders and marking them received and ready for patient pick up.
-Marking orders as dispensed
-Contact lens trials follow up with the patient and receive contact lenses
-Printing and updating forms, managing stock levels of product and re-ordering
-Connecting and planning with community outreach
-Cleaning, merchandising, organizing. We look for kind, energetic and customer service-focused people to help our customers choose their eyewear, making it an exceptional and memorable experience for them. We want people who will treat their patients as if they were their own family members!
Our job at Specsavers is so much more than just your average retail job, and although we are in a mall, this definitely isn’t your typical retail job! It’s a dynamic mix between retail and healthcare, and individuals with a real passion for making a difference in people's lives really thrive in this role.
COMPENSATION
Full comprehensive benefits and a health spending account are immediately paid for by Specsavers.
Free subscription to the Headspace App for relaxation and meditation.
Free subscription to the app Maple that has real Doctors who can write prescriptions and give real-time advice anytime.
Free subscription to the app LifeWorks to help with mental health and wellness.
2 free pairs a year (sunglasses or clear).
Free eye exam every year.
Paid birthday and paid Volunteer Day every year.
6 sick days and 3 weeks of vacation days.
A great discount on glasses for you and family, and friends!
Contests and incentives to win gift cards, glasses and fun stuff!
If you feel that you are the right candidate and are passionate about patient care and driven to succeed, reply to this posting with your resume. We're excited to meet you!
Job Types: Full-time
Pay: $20.00—$22.00 per hour.
Expected hours: 32- 40 per week
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Join our team as a Clinic Coordinator where you can make a significant impact on patient care while fostering a positive work environment!
Pay: $20.00-$22.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program
Work Location: In person
