prince edward island customer support & client services managers Jobs – 7 Openings This Week

Client Relations Manager
Sterns Launderers & Dry Cleaners —Charlottetown, PE
- From $45,000 a year
- Full-time
- Customer service
- Analysis skills
- Project management
Quick apply
Customer Success Manager (North America)
Speria —Canada
- Remote
- Spanish
- Communication skills
Field Support Manager (Medical Devices)
Nevian —Canada
- $100,000–$130,000 a year
- Overtime
- Management
- Bachelor's
- Continuous improvement
- Mileage reimbursement
- Disability insurance
Quick apply
Bilingual Contact Centre Manager – Customer Service (French/English)
Beyond Bilingual Inc. —Canada
- Up to $90,000 a year
- Weekends as needed
- Remote
- Bilingual
- Customer service
- English
Quick apply
10d

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Customer Success Manager (North America)
Speria —Canada
This role is ideal for someone who enjoys building trusted relationships, driving engagement over time, and working closely with customers in a high‑touch,…

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Client Solutions Team Manager
The Portfolio Group —Toronto, ON
Front-line Engagement: Lead from the front by taking live calls regularly, ensuring you remain proficient in internal systems and connected to current client…
$95,000–$105,000 a year
Quick apply
12d
Client Services Manager (Retention Focus)
The Portfolio Group —Toronto, ON
Registered Retirement Savings Plan (RRSP) matching program. You will handle client concerns, investigate service-related issues, and work closely with internal…
$50,000–$60,000 a year
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12d

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Client Relations Manager

Sterns Launderers & Dry Cleaners
Charlottetown, PE

Quick apply

Job details

Full-time

Skills

Customer service
Analysis skills
Project management
Customer relationship management
Account management
Communication skills
Marketing

Full job description

Overview
We are seeking a dynamic and detail-oriented Client Relations Manager to join our team. This role is pivotal in fostering strong relationships with clients, ensuring their needs are met with exceptional service, and driving long-term business growth. The ideal candidate will have a background in customer service, account management, and project management within the SaaS or financial services sectors. This position offers an exciting opportunity to work in a collaborative environment where communication skills and strategic analysis are highly valued.

Responsibilities

Develop and maintain strong relationships with clients to understand their business needs and objectives.
Manage client accounts, ensuring satisfaction and retention through proactive engagement and problem resolution.
Coordinate cross-functional teams to deliver tailored solutions that meet client requirements.
Utilize customer relationship management (CRM) tools such as Salesforce to track interactions, sales pipelines, and client data.
Conduct analysis on client feedback, usage patterns, and market trends to identify opportunities for upselling or service improvement.
Collaborate with marketing teams to develop strategies for client engagement and retention campaigns.
Provide insights and reports to senior management regarding client health metrics and potential risks.
Support the onboarding of new clients by guiding them through product features and service offerings.

Experience

Proven experience in customer relationship management, account management, or client services within SaaS or financial services industries.
Strong project management skills with the ability to coordinate multiple initiatives simultaneously.
Familiarity with CRM platforms such as Salesforce or similar tools.
Excellent communication skills, both written and verbal, with the ability to present complex information clearly.
Analytical skills to interpret data, generate insights, and recommend strategic actions.
Experience working with marketing teams on client engagement strategies is a plus.
Prior exposure to SaaS solutions or financial products will be advantageous for understanding client needs effectively. This role is ideal for professionals passionate about building lasting client partnerships while leveraging their expertise in project management, analysis, and industry knowledge to contribute meaningfully to our organization’s success.

Pay: From $45,000.00 per year

Work Location: In person

Quick apply

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customer support & client services managers jobs in prince edward island

Client Relations Manager

Customer Success Manager (North America)

Field Support Manager (Medical Devices)

Bilingual Contact Centre Manager – Customer Service (French/English)

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