Island Respiratory Specialists
Job Title: Administrative Assistant/Receptionist
Location: Charlottetown, PEI
Employment Type: Flexible to Full-Time
About Island Respiratory Specialist
Island Respiratory Specialist is a locally owned home respiratory company with offices in Charlottetown and Summerside, PEI. For over 25 years, we have been proud to serve Islanders with compassion, professionalism, and personalized care. Our team of respiratory therapists, administrative professionals, and support staff work together to improve the lives of our clients through high-quality respiratory services and equipment.
We believe in a supportive work environment where every team member is valued, empowered, and encouraged to grow. If you're looking to join a team that makes a real difference in people’s lives—and have fun doing it—we’d love to hear from you.
Position Summary
We are seeking a proactive, detail-oriented Administrative Assistant/Receptionist to join our team. This full-time role will provide essential administrative, operational, and client support to our growing organization. The successful candidate will be resourceful, tech-savvy, highly organized, and committed to delivering excellent service in a fast-paced, collaborative environment.
Key Responsibilities
· receiving clients and scheduling appointments, accommodating and prioritizing patient appointments under direction of health care providers and team members
· answering incoming phone inquiries and directing inquiries as appropriate
· managing client files/reports to forward to Therapists or Physicians
· assist clients with insurance claim information
· deal with insurance companies on behalf of clients’ claims
· responsible for opening and closing the office each day.
· track inventory and office supplies
· Preparing and dispensing sleep test devices to clients – training will be provided
· Cleaning and disinfecting equipment – training will be provided
· Assist clients with their equipment and supplies – training will be provided
· Typing office correspondence, photocopying, faxing and e-mailing of information as required
· shipping and receiving inventory
· performing other related duties
Qualifications
· Successful completion of Grade 12 supplemented by a Medical Support Services Program, Secretarial or Office Studies Program.
· Training in Medical Terminology is an asset
· Experience in medical secretarial related work – having worked in a medical, physiotherapy, or dental office is an asset.
· Excellent communication skills and ability to deal with the public in a friendly, respectful and confidential manner.
· Experience working with computers and relevant software programs – Office 365, TEAMS, Outlook, Word, Excel, CRM and ERP systems
· Good typing skills
· Competent multi-tasking and organizational skills and the ability to work with minimal supervision.
· Have a good previous work and attendance record
· Valid driver’s license with a good driving record
· Ability to pass a Vulnerable Sector Police Check
· Ability to lift 50lbs
Why Join Us?
- Competitive wages, $24 to $28 per hour depending on experience
- Group Extended Health Plan
- Group Savings Plan
- Join a close-knit, supportive team that values your contribution
- Work in a positive, respectful, and collaborative environment
- Make a meaningful difference in the lives of Islanders who rely on our services
- Opportunities for professional growth and development
Pay: $24.00-$28.00 per hour
Benefits:
- Extended health care
- On-site parking
Application question(s):
- What is the highest level of education obtained?
- You will be required to complete a vulnerable sector check. Do you agree to this?
- Ability to lift over 50lbs?
Education:
- Secondary School (preferred)
Experience:
- Administrative: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
