About Kode Concrete:
Kode Contracting, established in 1965 in Prince George, is a third-generation, locally owned leader in crushing and aggregates. With the expansion of Kode Concrete, we continue to build on a strong foundation of safety, quality, and reliable delivery. We take pride in our team, our community, and the work we do across Northern BC.
Join Our Team as a Front Counter & Scale Clerk in Prince George
Kode Concrete is currently seeking a customer-focused, organized, and detail-oriented Front Counter & Scale Clerk to join our team.
This role is ideal for someone who enjoys working with people, values accuracy, and is interested in building longer-term employment in a stable, local operation.
What We’re Looking For
- Strong people skills and a customer-service mindset
- High attention to detail and accuracy
- Organized, dependable, and consistent
- Comfortable handling payments and working with numbers
- Able to manage multiple tasks in a fast-paced environment
Key Responsibilities
Front Counter & Customer Service
- Greet and assist walk-in customers in a professional, friendly manner
- Answer incoming phone calls and direct inquiries appropriately
- Provide accurate information on products, pricing, and delivery status
- Resolve routine customer concerns and escalate issues when required
Scale Operations & Ticketing
- Operate the scale system to weigh trucks and generate accurate scale tickets for aggregates and concrete loads
- Record load details including product type, quantity, customer, and job site information
- Verify ticket information against orders and flag discrepancies for review
- Maintain organized scale ticket records and support daily reconciliation
- Coordinate with plant and dispatch staff to ensure smooth load processing
Payment Processing
- Process Visa and other electronic payments accurately at the front counter
- Issue receipts and maintain a balanced daily transaction record
- Handle cash transactions when required, following proper procedures
- Identify and report billing, pricing, or credit discrepancies
Data Entry & Administration
- Enter order and delivery information into internal systems
- Scan, file, and maintain accurate records
- Support reporting and documentation requests from operations and accounting teams
Dispatch Backup (As Needed)
- Develop familiarity with dispatch and scheduling systems
- Provide backup dispatch support during peak periods or absences
- Assist with coordinating deliveries and communicating updates to drivers and customers
Education, Experience & Qualifications
- Minimum 1–2 years of experience in a customer-facing, front counter, or administrative role
- Previous experience in scale operations, or construction is an asset, but not required — training will be provided.
- Experience supporting invoicing or accounts administration (A/R support, receipting, reconciliation)
- Demonstrated people skills — warm, professional, and confident interacting with a wide range of customers and colleagues
- Strong organizational habits with the ability to manage multiple tasks accurately in a fast-paced environment
- High attention to detail and a commitment to accuracy in ticketing, data entry, and payment processing
- Comfortable processing electronic payments (Visa/debit) and maintaining balanced transaction records
- Proficiency with Microsoft Office and ability to learn scale and dispatch software
- Availability for early starts and flexibility during peak season
What we offer
- Competitive wage based on experience
- Training and on-the-job support
- A respectful, safety-focused workplace
- Opportunity to transition into a permanent, full-time role
Job Type: Full-time
Pay: $23.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
Location:
- Prince George, BC V2K 1A1 (preferred)
Work Location: In person
