We are hiring a Host to join our team at the Crest Hotel in Prince Rupert, BC, working mainly in the Waterfront Restaurant, Charley's Lounge, and the Crest Cafe.
What matters most to us is the experience you create for guests and teammates. We look for people with a high hospitality quotient, people who care deeply about making others feel welcome and supported. Qualities we value highly include: kindness and optimism, curiosity and a love of learning, a strong work ethic, empathy, self awareness, and integrity.
The Host is the first and last point of contact for guests at the Waterfront Restaurant & Lounge and supports daily service at the Crest Cafe. This role owns the flow of the room, greeting and seating, reservations, waitlist management, and clear communication with the service team to deliver a smooth, welcoming guest experience. This includes greeting guests promptly, warmly, and professionally as well as managing guest arrivals, quoting accurate wait times, and maintaining a calm, organized entrance during busy periods, taking into account reservations.
The Host also supports cafe operations by preparing select beverages and food items, operating the point of sale system, maintaining cleanliness standards, and supporting inventory and ordering. As such strong communication skills are very important. Additionally, the successful candidate must be comfortable using iPads, POS systems, and reservation platforms, preferably OpenTable, and must be able to handle cash and process payments accurately.
This is a full-time position with 40 hours of work available per week. It pays $20.28 per hour, and as a Host, you'll report to the Food & Beverage Manager, Head of Food & Beverage, and Head of Hospitality. We have both full-time and part-time positions available, but all Host positions require some flexibility around days, evenings, weekends, and holidays, and shifts run from either 6:45 am to 3:15 pm or 3:00 pm to 11:30 pm.
If this position sounds like it could be right for you, we'd love to hear from you. Please apply by submitting your resume and filling out the application form on this page.
