pyramid lake, ab 2026 seasonal front desk agent | guest services Jobs – 3 Openings This Week

2026 Seasonal Front Desk Agent | Guest Services
Overlander Mountain Lodge & Resorts —Jasper, AB
- From $18 an hour
- Weekends as needed
- Bilingual
- Hospitality
- English
Quick apply
Guest Experience Agent, Pyramid Lake Lodge
Pursuit Collection —Pyramid Lake, AB
- $18.50 an hour
- Full-time
- Customer service
- Hotel
- First Aid Certification
Hotel Supervisor, Glacier View Lodge
Pursuit Collection —Jasper, AB
- From $22 an hour
- Nights as needed
- Hotel
- Supervising experience
- Front desk

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Guest Experience Agent, Pyramid Lake Lodge
Pursuit Collection —Pyramid Lake, AB
The Front Desk; answering and directing telephone calls, assisting with arrivals and departures, and the resolution of minor guest complaints.
$18.50 an hour

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2026 Seasonal Front Desk Agent | Guest Services

Overlander Mountain Lodge & Resorts
Jasper, AB

Quick apply

Job details

Contract

Skills

Bilingual
Hospitality
Multilingual
English
Organizational skills
Communication skills

Full job description

Come join our Front Desk department for the 2026 summer season!
Company OverviewOverlander Mountain Lodge is nestled in the heart of the Canadian Rockies, offering guests an unforgettable experience surrounded by stunning natural beauty. We are committed to providing warm, attentive service that complements our breathtaking surroundings.
Position SummaryOverlander Mountain Lodge is seeking a Front Desk Agent to join our team at Overlander Mountain Lodge and Jasper East Cabins. Located in the scenic Canadian Rockies, this role is essential in delivering exceptional guest experiences and supporting smooth daily operations across both properties. The ideal candidate is passionate about hospitality and dedicated to making every guest’s stay memorable.
Why Work With UsAt Overlander Mountain Lodge, we believe exceptional guest experiences begin with happy, supported team members. When our staff feel valued and empowered, they deliver genuine, memorable hospitality. Join us and help build a welcoming, inclusive workplace where people thrive.

Contract start dates are available in March, April, and May!

Duties & Responsibilities

Greet and welcome guests warmly upon arrival.
Check guests in and out efficiently using hotel management systems.
Respond to guest requests and inquiries, including directions, recommendations, and general information.
Provide information about lodge amenities and local attractions.
Handle and resolve guest complaints or concerns promptly and professionally.
Uphold high standards of customer service and hospitality at all times.
Manage reservations and room assignments.
Coordinate with housekeeping and maintenance teams to ensure room readiness.
Maintain accurate records of guest interactions and transactions.
Report any maintenance issues, safety hazards, or other operational concerns.
Ensure confidentiality and security of guest information.
Follow all company safety and security procedures.
Perform other duties as assigned. Job duties may change based on the needs of the business and the team.

Requirements

Previous experience in a front desk or hospitality role preferred, ideally in a lodge, hotel, or resort setting
Excellent communication skills; bilingual or multilingual abilities are an asset
Strong organizational skills with keen attention to detail
Ability to multitask and remain calm under pressure
Friendly, professional, and approachable demeanor
Flexibility to work various shifts, including weekends and holidays
Fluent in English
Ability to commit to a seasonal contract
Highly self-motivated with a can-do attitude and a commitment to excellence
Strong teamwork and collaboration skills

PerksAffordable, premium, single-occupancy housingOpportunities for advancement and career growthReferral bonus for each person you bring to our team
Check us out!Overlander Mountain Lodge: overlandermountainlodge.comStone Peak Restaurant: stonepeakrestaurant.comJasper East Cabins: jaspereastcabins.com

Quick apply

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2026 seasonal front desk agent | guest services jobs in pyramid lake, ab

2026 Seasonal Front Desk Agent | Guest Services

Guest Experience Agent, Pyramid Lake Lodge

Hotel Supervisor, Glacier View Lodge

More jobs to discover

I want to receive the latest job alerts for 2026 seasonal front desk agent | guest services in pyramid lake, ab

Contract start dates are available in March, April, and May!

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