Quebec City, Qc Customer support coordinator Jobs – 7 Openings This Week

Client Services Coordinator
Alfred H Knight Group —Quebec City, QC
- Full-time
- Google Suite
- Microsoft Excel
- Customer service
- Disability insurance
- Dental care
Quick apply
1d
Client Services Onboarding Coordinator
GoSecure —Quebec City, QC
- Full-time
- Bilingual
- Computer Science
- PMP
- Designated paid holidays
- Disability insurance
Quick apply
8d
Coordonnateur de projet - Project Coordinator
Dexterra —Courcelette, QC
- Full-time
- Microsoft Word
- Microsoft Excel
- Mechanic experience
Quick apply
Sr. Training Coordinator
V2X —Quebec City, QC
- Overtime
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
Sales Coordinator
Armstrong Fluid Technology —Quebec City, QC
- $44,000–$65,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
Quick apply

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Client Services Coordinator

Alfred H Knight Group
Quebec City, QC

Quick apply

Job details

Full-time
1 day ago

Benefits

Disability insurance
Dental care
Life insurance

Skills

Google Suite
Microsoft Excel
Customer service
High school diploma or GED
Customer relationship management
Communication skills
Time management

Full job description

WHAT IS ON OFFER

Alfred H Knight has an opportunity for a Client Services Coordinator to join our team based in Québec. As a Client Services Coordinator you will be responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the Operations team, you will handle all client inquiries and communicate with clients and overseas AHK offices in a professional, accurate and efficient manner. It is essential that you have excellent time management skills, administration experience and client relationship building capability in order to be successful. The ability to identify and solve problems is vital, as well as being able to work independently and prioritise tasks.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

Effective verbal and written communication skills. Excellent communicator at all levels.
Good interpersonal skills, able to communicate both verbally and in writing and liaise professionally at all levels within the company, both in Canada and overseas.
A team player with dignity and due respect for fellow colleagues.
A good understanding of quality of service and appreciation of factors involved in delivering a quality service.
Excellent organisation and time-management skills with a good attention to detail and accuracy.
IT Literate: Competence with standard Microsoft software packages and competent in preparing management information and reports.
A proactive approach working from your own initiative.
High attention to detail.
Time management skills.
Proactive approach to first class customer service delivery.
Inquisitive / willingness to learn and develop skills and knowledge.
Problem solving.
Willingness to go the extra mile in order to maintain service delivery and client satisfaction.
Ability to work independently and as part of a wider team in order to fulfil customer and business expectations.

Desirable

Working knowledge of inspection and supervision.
Good commercial understanding and appreciation of factors involved in delivering a first class customer service.
Working knowledge of quality services and the factors involved in delivering a quality service.
Working knowledge of basic profit and loss systems.
Experience within a customer service or customer facing environment.

Required Qualifications

High school diploma (minimum).
Sound knowledge of Adobe, Microsoft Excel and Google suite applications.

Travel Requirements

In accordance with business needs.

BENEFITS

On joining the Company, you will be eligible to join our Employee Benefits Program. Key features of the Employee Benefits Program include:

Life Insurance and Accidental Death.
Critical Illness.
Long Term Disability.
Health Care.
Dental Care.

Quick apply

Refine Your Search

customer support coordinator jobs in quebec city, qc

Client Services Coordinator

Client Services Onboarding Coordinator

Coordonnateur de projet - Project Coordinator

Sr. Training Coordinator

Sales Coordinator

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