We are currently hiring a Parts Coordinator to join our growing team!
Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.
WE OFFER
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Competitive compensation
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Tuition reimbursement
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Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
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Pension plan
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Boot allowance
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Opportunities for advancement and ongoing professional development
POSITION SUMMARY
Reporting to the Branch Manager, the Parts Coordinator is responsible for receiving, sourcing, and processing all parts orders for non‑Crown equipment. This role provides support to customers, technicians, and internal teams by researching vendors, placing orders, managing incoming shipments, and ensuring accurate documentation. The Parts Coordinator also assists with departmental training, inventory tasks, shipping, and contributes to overall parts operations efficiency.
POSITION DESCRIPTION
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Receive parts orders for competitive equipment from customers, technicians, and parts vans.
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Research vendors to determine the best available sources for purchasing required parts.
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Order parts as needed and process weekly stock orders for non‑Crown equipment represented by the branch.
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Provide backup coverage for Customer Service Representatives on phone and radio orders.
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Match vendor invoices with purchase orders and parts requisitions.
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Receive incoming vendor shipments and commit parts to the appropriate orders.
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Accurately code vendor payables for processing.
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Assist in training and coaching Customer Service Representatives and other department staff to ensure adherence to procedures.
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Conduct van inventory reconciliations and perform minimum/maximum stock level calculations when required.
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Receives and ships all incoming and outgoing product, accessories and materials.
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Creates the bill of lading for all incoming and outgoing items
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Inspects incoming and outgoing products, accessories, and material against packing slips and receives electronically (where applicable).
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Inspects for damaged, incorrect, and/or non-conforming product.
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Ships all product, material, and accessories according to orders and shipping instructions.
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Arranges for transportation of outgoing product, accessories and material.
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Carries out housekeeping duties throughout the warehouse/shop to ensure a clean and orderly work environment.
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Assist with parts warehouse picking and putting away of parts
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Perform other related duties as assigned.
KNOW HOW & EXPERIENCE
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High school diploma required.
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Strong communication, interpersonal, planning and organizational skills.
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Demonstrated customer relations ability
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Demonstrated problem solving and decision-making skills
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Detail oriented
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Frequent keyboard and mouse use.
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Ability to safely operate lift trucks.
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Good binocular vision and the ability to distinguish colors.
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Ability to sit approximately 5 hours, stand 2 hours, and walk 1 hour during an 8‑hour shift.
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Comfortable working in environments with possible exposure to temperature variations, dust, and noise.
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Ability to occasionally bend, stoop, twist, squat, reach above shoulder or below knee level, grip, grasp, and work with arms outstretched or above chest level.
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Able to lift 75lbs comfortably, safety focused and a self-starter who takes pride in a job well done
At Crown Lift Trucks, we believe in fairness and transparency. While most of our hiring decisions are made by people, we may use technology, including AI-based tools, to assist with parts of the process such as screening or assessments. If this happens, it is always supported by human review.
We welcome applicants with diverse backgrounds and do not require Canadian work experience for this role.
This job posting is for an existing vacancy (not for a future candidate pool).
Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.
We are an equal opportunity employer. Crown Lift Trucks will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.
