TrailBlazer Techs, Inc. is a dedicated IT solution and service provider known for delivering dependable onsite support and successful project outcomes. With extensive experience, we help businesses optimize their IT infrastructure through customized solutions. Our commitment to excellence has made us a trusted partner for organizations requiring reliable technology services. We take pride in fostering innovation and building long-term relationships with our clients.
Job Summary
A Computer Network Field Technician at TrailBlazer Techs is a team player with effective interpersonal skills. They have a client-centric focus, they take initiative, use good judgment, and are well organized. They work with a high level of accuracy and great attention to detail while performing repetitive tasks.
An TrailBlazer Network Field Technician has excellent oral & written communication skills, along with an ability to work well under pressure, in a fast-paced environment with tight deadlines. Our full-time technicians must be available on call within an 8-hour shift, Monday – Friday. As Field Technicians do commute to perform work at client sites, a personal reliable vehicle is a requirement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned.
- Responsible for technician services and completion of all technician work activities and providing status reports.
- Services may include, but not limited to:
- Cat5e/Cat6 network cabling and terminations
- POS Installation
- IT Room build-out
- Fiber termination
- Access Point installs
- Manage on location day-to-day technical aspects of projects as led by the corporate Project Management team.
- Must be willing and able to operate a lift.
- Must be willing and able to operate a variety of tools.
- Collaborate with team members on technical requirements within and across projects.
- Work with customers, project managers, and technical staff to design, develop and enhance technician service solutions and procedures.
- Understand business objectives of assigned projects.
- Work independently on projects and follow through completion.
- Work on multiple tasks simultaneously.
- Adapt to new technology solutions utilized by clients.
- Interact professionally with fellow employees, clients, and vendors.
- Corporate duties (non-travel dates) will include remote technical support of field technicians, in-house equipment repair, and warehouse services (equipment locating).
REQUIRED QUALIFICATIONS:
- Willingness and aptitude to learn and to stay informed of new technologies.
- Exceptional service orientation.
- Exceptional analytical and problem-solving abilities.
- Excellent written and oral communication skills.
- Strong interpersonal skills with the ability to communicate with a variety of audiences.
- Superior interpersonal skills necessary to communicate complex information to various internal and external personnel in a clear, concise and well organized fashion.
- Effectively communicates relevant project information to superiors.
- Exceptional attention to detail.
- High level of detail orientation necessary to document, train, and support executed technical phases of customer projects.
- Exceptionally self-motivated and directed.
- Passion for travel and enjoy working on different job sites every week.
- Must be comfortable with fast-paced, entrepreneurial corporate culture and the standards and work ethic consistent with that environment.
- Ability to create and sustain a positive environment for customers and associates through leadership, proper training and coaching.
DESIRED QUALIFICATIONS AND RESPONSIBILITIES:
- Network cabling and infrastructure experience.
- Experience with Point of Sale hardware.
- Possess a strong knowledge of operating procedures and systems and ability to ensure procedures and systems are being followed.
- Successful independent management experience with a proactive approach to identifying opportunities for improvement and implementing successful solutions.
- Ability to set and manage priorities judiciously.
Job Types: Full-time, Part-time
Salary: $ 30/hr
Benefits:
- Automobile allowance
- Commuter benefits
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
- On call
Job Types: Full-time, Part-time, Casual, Freelance
Pay: $30.00 per hour
Benefits:
Work Location: In person
