Job Summary
As a Junior Food Safety Coordinator, you will support day-to-day food safety operations with a focus on managing documentation, shipment compliance, and AI-based platform troubleshooting.
Your role plays a vital role in bridging compliance, data, and digital transformation across departments. It includes supporting the team on Certificate of Analysis (COA) operations, documentation review, and data entry into our ERP system which tracks all order related information and documentation. For FSQA, you are also the Project Coordinator (working with an external AI company) for the deployment of our AI-based COA review automation and COA document packages ("docpacks") sending out platform which must remain aligned with the ERP system.
You’ll work cross-functionally with stakeholders - External (Customer, Supplier, Warehouses, AI-consultant) and Internal (Commercial, Supply Chain, and Logistics teams) - to ensure COA document packages (COA docpacks) meet customer and regulatory microbiology standards. This role requires excellent organizational, technical, and communication skills in a fast-paced environment.
Core Responsibilities
A. Food Safety Documentation & Data Review
- Monitor internal shipment dashboards and lot code mapping to create compliant docpacks.
- Review Certificates of Analysis (COAs) against customer and industry microbiology standards.
- Upload supplier documentation to customer platforms and internal databases.
- Ensure timely and accurate updates to SOPs and internal training materials.
- Transcribe in-house FSQA training videos into formal documentation.
- Support New Item Creation process by verifying food safety documentation against product specifications.
B. Platform & Process Support
- Operate and troubleshoot the AI-based shipment documentation platform.
- Resolve exceptions, escalate issues when necessary, and ensure smooth daily operations.
- Maintain clean, version-controlled digital records using SharePoint and internal tools.
C. Cross-Department Communication
- Liaise with internal teams to support COA operations and troubleshooting.
- Coordinate with customers and global suppliers for document clarification and timelines.
- Provide timely follow-ups and ensure open communication channels across stakeholders.
D. Administrative & Ad-Hoc Support
- Support FSQA Manager in day-to-day coordination and long-term projects.
- Assist with filing, formatting, and reporting tasks as needed.
- Participate in special tasks or compliance projects across the department.
Required Skills
Organizational & Analytical
- Strong multitasker with ability to prioritize under pressure and meet deadlines.
- Detail-oriented with an analytical mindset for reviewing technical data.
- Well-organized with an acute sense of observation and document accuracy.
Initiative & Ownership
- Takes full ownership of assigned tasks and sees them through to completion.
- Proactively looks for solutions and identifies process improvements.
- Able to summarize complex issues into clear, actionable steps.
Communication & Teamwork
- Excellent English written and oral communication skills (Spanish is an asset).
- Confident in communicating across departments and cultures.
- Demonstrates professionalism, courtesy, and reliability in team settings.
Technical Proficiency
- Comfortable working in fast-paced, tech-enabled environments.
- Efficient and effective on computers, with strong learning agility.
- Tools: Word, Excel, Outlook, Adobe, SharePoint, MS Teams
- Assets: SAP Business One (SAPB1), experience in AI-based platforms, basic programming knowledge
Education & Work Experience
- Diploma, Degree, or Post-Baccalaureate Certificate in Food Science, Food Safety, Biological Sciences with Computer Science inclination, or related field.
- Previous Computer Programming and AI-based project experience is preferred.
- Previous experience in the food industry is a strong asset.
- Formal training in microbiology or food safety standards an asset.
Job Types: Full-time, Permanent
Pay: $54,000.00-$58,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- Vision care
Application question(s):
- Do you have experience reviewing supplier documentation and COAs?
- Are you knowledgeable in food microbiology?
- Are you fluent in written and spoken English?
Work Location: In person
