Quebec Province Passenger service agent Jobs – 17 Openings This Week

Agent Aspire International Lounge ($20/h) YUL
Swissport International AG —Dorval, QC
- $20 an hour
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Agent BNC Lounge ($20/h) YUL
Swissport International AG —Dorval, QC
- $20 an hour
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc. —Dorval, QC
- Full-time
- Bilingual
- English
- Hotel
9d
Agent Passager - Passenger Service Agent (Part-Time) |YUL| Spanish and English Fluent
Menzies Aviation —Dorval, QC
- Part-time
- Bilingual
- Spanish
- English
Northern Station Agent
AirCreebec —Waskaganish, QC
- Part-time
- Bilingual
- Customer service
- English
- Employee assistance program
- Life insurance
LINE SUPPORT AGENT - DAYSHIFT - MAINTENANCE (#1012.1)
Air Inuit —Montréal, QC
- $23.38 an hour
- Full-time
- Bilingual
- English
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Helico Load Control and Flight Tracking Agent
Air Inuit —Montréal, QC
- Weekends as needed
- Hybrid work
- Bilingual
- Customer service
- English
- Profit sharing
- Disability insurance
Quick apply
9d
AGENT(E) AUX VENTES ET À L'EXPÉRIENCE CLIENT | SALES & CUSTOMER EXPERIENCE AGENT
Limotour Inc. —Dorval, QC
- From $25 an hour
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
10d
Supervisor, passengers services (Temporary 4 months)
Air Transat —Dorval, QC
- Full-time
- Bilingual
- English
- Microsoft Office
Quick apply
8d
Manager, Groups Operations
Vacances Air Canada / Air Canada Vacations —Montréal, QC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
Quick apply
Manager, Groups Operations
Vacances Air Canada Vacations /Air Canada Rouge —Montréal, QC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
Quick apply
Coordonnateur du dégivrage / Deicing Coordinator
YHU Terminal —Saint-Hubert, QC
- $0.31 an hour
- Weekends as needed
- Bilingual
- English
- High school diploma or GED
Quick apply

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Facilitateur/Facilitator
GardaWorld Security Screening Inc. —Mississauga, ON
Travailler en étroite collaboration avec les agents de contrôle et assurer la liaison avec les intervenants de première ligne afin d’assurer aux passagers un…
$25.50 an hour
Quick apply
Guest Sales Agent
Hornblower —Toronto, ON
Use Point of Sale and reservation system to secure reservations and cash out guests cruise tickets. Handle money and tickets accurately and responsibly and…
$17.60 an hour
Quick apply

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Agent Aspire International Lounge ($20/h) YUL

Swissport International AG
Dorval, QC

Apply Now

Job details

Part-time

Skills

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Hospitality
Microsoft Excel
Customer service
Writing skills
English
High school diploma or GED
Organizational skills
Communication skills

Full job description

Overview:

As aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.

If you have a passion for hospitality, enjoy meeting new people, and enjoy giving customers a great start to their travels in a bustling & exciting airport setting, then this is the role for you! Swissport operates 50+ airport lounges across the world under the brand name of “Aspire Lounges”.

Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi, and a fantastic experience before their flight, no matter the reason for the journey.

Job Summary

The Lounge Agent will take care of the operations on a rotation basis related to the check-in process at the lounge, overseeing the buffet, replenishing the buffet, servicing guest requests, and cleaning up tables after client use.

Your activities

Always provide the passengers with an exceptional level of customer service
Greet passengers as they enter the Lounge and introduce them to all aspects of the Lounge product, advising them of all available services and helping to maintain customer loyalty
Verify guest eligibility for lounge access based on membership status, ticket class, or other criteria
Address guest inquiries and resolve any issues or complaints promptly and professionally
Document guest feedback and report any incidents or maintenance needs to the Lounge Manager
Responsible for restocking shelves and coolers; assisted with inventory check
Collect dirties and support the back of the house, and ensure washroom checks are done
Prepare and handle duties, and monitor the alcoholic consumption of customers
Help serve customers in different areas of the lounge and bar
Carry out regular checks of all areas of the lounge to ensure a professional image, and follow up with maintenance works
Ensure proper cleaning procedures are followed, and that personal protective equipment (PPE) is worn at all times during the shift. Employees are expected to follow all health and safety regulations, enforced and updated by the company
Other duties assigned as directed by the Lounge Supervisor

Your profile

High School diploma or GED equivalent
Available to work 40 hours a week and start as early as 3 am based on the lounge's staffing needs, but flexible to work on various shifts (days, evenings, nights, weekends, holidays)
Strong communication skills in French & English, spoken and written
Passionate about customer service and must have relevant work experience
Experience in the Hospitality/F&B /F&B industry is an asset
Self-motivated and able to work independently
Attentive to detail and numerate
Ability to follow processes and procedures and apply a flexible approach when required
Communication and writing skills
Ability to use computers and knowledge to work with Microsoft applications (Word, Excel, PowerPoint)
Good organizational skills and the Ability to prioritize
Positive attitude
Ability to stand for long periods of time

What we offer

Competitive pay rate ($20/h)
Paid training
Group benefits (Insurance, RRSPs, etc.)
Free parking
Uniform

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and ensures that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

#P1

Apply Now

Refine Your Search

passenger service agent jobs in quebec province

Agent Aspire International Lounge ($20/h) YUL

Agent BNC Lounge ($20/h) YUL

Lead, Customer Service Representative - Montreal (YUL)

Agent Passager - Passenger Service Agent (Part-Time) |YUL| Spanish and English Fluent

Northern Station Agent

LINE SUPPORT AGENT - DAYSHIFT - MAINTENANCE (#1012.1)

Helico Load Control and Flight Tracking Agent

AGENT(E) AUX VENTES ET À L'EXPÉRIENCE CLIENT | SALES & CUSTOMER EXPERIENCE AGENT

Supervisor, passengers services (Temporary 4 months)

Manager, Groups Operations

Manager, Groups Operations

Coordonnateur du dégivrage / Deicing Coordinator

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