Red Deer, Ab Hotel operations manager Jobs – 2 Openings This Week

Assistant General Manager - Hotel Operations
Best Western Plus Valemount Inn and Suites —Canada
- From $50,000 a year
- Full-time
- Hotel
- Supervising experience
- Recruiting
- Wellness program
- Dental care
Quick apply
1d

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Assistant General Manager - Hotel Operations

Best Western Plus Valemount Inn and Suites
Canada

Quick apply

Job details

Full-time
1 day ago

Benefits

Wellness program
On-site gym
Dental care
Company events
Vision care
Life insurance
On-site parking

Skills

Cost management
Class 5 Licence
Hotel and accommodations experience
Operations management
Coaching
Cost control
Supervising experience
Human resources management
Client services
Customer service orientation
Recruiting
Front desk
Training & development
Guest services
Phone etiquette
Financial management
Leadership
Guest issue resolution
Team motivation
Team coordination

Full job description

Company Overview

Best Western Plus Hotels & Resorts fosters a collaborative and supportive work environment where teamwork and mutual assistance are at the core of our culture. With a rich history dating back to 1946, we are dedicated to helping our members and employees succeed through a spirit of shared purpose and community.

Job Summary

We are seeking a dynamic and energetic Assistant General Manager - Operations to join our team. In this pivotal role, you will lead daily hotel operations, ensuring exceptional guest experiences while managing staff, budgets, and service standards. Your leadership will drive operational excellence, foster a positive team environment, and uphold the high standards of hospitality that define our brand.

Responsibilities

Oversee daily hotel operations, including front desk management, guest services, and human resources functions
Supervise staff performance, providing coaching and training to ensure top-tier customer service and adherence to hotel policies
Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring guest satisfaction
Coordinate with departments to maintain efficient workflows, including housekeeping, maintenance, and food & beverage services
Assist in budgeting processes, monitor financial performance, and implement cost-control measures
Uphold phone etiquette standards and ensure effective communication across all channels
Support recruitment efforts by supervising onboarding processes and staff development initiatives

Experience

Proven supervisory experience within the hospitality industry or hotel operations
Strong background in customer service with a focus on guest satisfaction
Experience in budgeting, financial management, and resource allocation
Demonstrated leadership ability with a passion for team development and operational excellence
Familiarity with front desk operations, and hotel standards is preferred
Must have a valid drivers class 5 license ( pickup new staff in Jasper, AB
Previous experience in hospitality or hotel environments will be considered an asset

Join us to lead with energy, inspire your team, and create memorable experiences for every guest!

Pay: From $50,000.00 per year

Benefits:

Company events
Dental care
Life insurance
On-site gym
On-site parking
Vision care
Wellness program

Application question(s):

Can you provide a clear criminal records check?
Are you in Canada and legal to work in Canada? NO LMIA at this time
Tell us why you are our perfect candidate for this position - what sets you apart from all the other applicants?
This position does NOT support staff accomodation - are you willing to find your own accommodation?

Work Location: In person

Quick apply

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Assistant General Manager - Hotel Operations

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