red deer, ab it support analyst Jobs – 2 Openings This Week

IT Support Analyst
Precision Well Servicing —Red Deer, AB
- Full-time
- Azure
- Computer Science
- Windows
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10d
MS Dynamics 365 System Administrator / BI Analyst
Central Alberta Immigrant Women's Association —Red Deer, AB
- $56,376.28–$110,001.69 a year
- Full-time
- Azure
- Oracle
- DevOps
- Dental care
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IT Support
Elections Alberta —Alberta
Access to a vehicle and a valid driver’s licence (class 5) is required, as travel within the electoral division is necessary. See IT Support Staff Fee Schedule.
From $25 an hour
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
Associate’s degree or certification from an accredited program for technical and/or clinical education required. Structured paid training and support.
$19.50 an hour
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4d

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Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users, IT…
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IT Support Analyst

Precision Well Servicing
Red Deer, AB

Quick apply

Job details

Full-time
10 days ago

Skills

Power BI
Azure
Computer Science
Windows
Microsoft Office
Bachelor's
Power Pivot
Communication skills
Active Directory

Full job description

Precision Well Servicing is the largest service rig provider in Canada, with an impressive fleet of equipment, service rig professionals and strong relationships with top-tier companies. Precision is currently seeking an experienced IT Support Analyst to join our team. This is an in-office position, living local to Red Deer and the ability to commute to the office is a requirement.

The Precision Well Servicing Information Technology team provides IT solutions for our employees across multiple office and remote field locations. The IT Support Analyst will collaborate with highly motivated team members to provide IT customer service along with the development and implementation of new solutions. The role will provide the candidate opportunities to provide IT solutions to business stakeholders along with growing their own skills by learning existing and new technologies as they are introduced into the environment. The candidate must be able to work in a team environment and be engaged and energized.

Our staff have mobilized back to the office; candidates will need to be available to work in our office full-time.

Why Choose Precision Well Servicing?

You will join a well-respected company with a proven track record of success in well servicing operations
Opportunities for career growth and development; we are committed to investing in our people
Safety is at the core of everything we do, and we prioritize the well-being of our employees, ensuring a safe and secure working environment in the field and the office
A dynamic, collaborative and respectful environment where teamwork, communication, and inclusion are prioritized
A benefits package that prioritizes mental health support
An attractive salary that recognizes and rewards performance and dedication

What You'll Do:

Troubleshoot, configure and support the components and services within a Microsoft Windows OS and Microsoft Office 365 environment
Understand the client PC, cloud server and networking systems and the relationship between these technologies
Configure and deploy workstations and associated hardware at various company locations and provide in-person and/or remote support to device users across the company
Configure, deploy and support communications devices (smartphones, aircards, etc.) across the company
Document activities and share workloads within an IT service ticketing system
Learn and apply IT processes and follow standardized procedures to successfully deliver on assigned work
Collaborate with IT peers, business stakeholders and vendors to develop and deliver solutions
Develop and execute plans for assigned activities
Develop and maintain technical documentation
Take initiative to access and research information required to complete all tasks and projects
Some travel may be required, on an infrequent basis

What You'll Bring:

Diploma or bachelor degree in Computer Science or Computer Technology, or be able to demonstrate equivalent related experience
Motivation to learn
Strong troubleshooting and problem-solving skills
Ability to escalate issues internally and seek vendor support when required to keep the IT systems running reliably
Ability to work and collaborate within a highly technical motivated team
An eagerness to learn and apply new technologies
Strong organizational and communication skills along with the ability to adapt to changing circumstances as well as clarify information or instructions relevant to their job
Ability to stay focused, methodical thinker and possesses a high attention to detail
Effectively gathers information and understands customer needs to achieve resolution
A demonstrated commitment to Precision Well Servicing's Core Values and Key Beliefs
Knowledge of Microsoft Azure Active Directory
Knowledge of Microsoft Power Platform technologies including Power BI, Power Automate, Power Apps, Power Query, Power Pivot is a bonus
Microsoft and other industry certifications
Functional/technical documentation writing experience

We thank all candidates for their interest in Precision Well Servicing, however only those selected for an interview will be contacted.

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