Join the Team as a Support Services Manager
– Make a Meaningful Impact in Senior Care!
Are you a passionate leader with experience in seniors care or hospitality?
Ready to elevate your career while enjoying a balanced lifestyle in Red Deer County?
We’re seeking a dedicated Support Services Manager, SSM to oversee daily operations of housekeeping, laundry, and dining services at a trusted assisted living seniors care home.
· Site: Assisted Living Care Home
· Location: Beautiful Red Deer County
· Wages: Up to $27/hour + Benefits
Why Red Deer County?
Enjoy affordable living in a thriving economy nestled in a strategic central Alberta location. Here, community spirit meets convenience — the perfect backdrop for work and life harmony.
What You’ll Do:
- Lead and inspire teams across housekeeping, laundry, and dining room services to deliver exceptional care.
- Recruit, train, and mentor a diverse team of cooks, dietary aides, housekeepers, and laundry staff.
- Ensure top-notch quality and strict compliance with health, safety, sanitation, and infection control standards.
- Manage procurement, inventory, and budgets — maximizing efficiency and minimizing waste.
What They Offer:
- Competitive salary up to $27 per hour plus comprehensive benefits
- Meaningful work in a supportive, values-driven environment
- Work/life balance that respects your time and personal goals
- Opportunity to grow your career while making a real difference in seniors’ lives
Who You Are:
- Experienced in supervisory or management roles within hotel, hospitality, senior housing, or healthcare support services.
- Skilled in leadership, organization, financial tracking, and knowledgeable about health and safety regulations.
Apply Today!
McKenzie Health Care Recruitment Inc. - “Bridging Talent and Care - Since 1998”
Call/Text: 604.352.8884 | Toll-free: 1.800.599.8865 | Email: [email protected]
======================
Job Overview
We are seeking a dedicated and experienced Manager Support Services specializing in Housekeeping, Laundry, and Dining Room Services to lead and coordinate essential support functions within our healthcare or senior living facility. This leadership role involves overseeing daily operations, ensuring high standards of cleanliness, hygiene, and dining service quality. The successful candidate will play a pivotal role in maintaining a safe, comfortable, and welcoming environment for residents, patients, and staff alike. This position offers an opportunity to contribute to organizational excellence through effective management, process improvement, and team leadership.
Responsibilities
- Supervise and coordinate housekeeping, laundry, and dining room services to ensure compliance with health and safety regulations.
- Develop and implement operational policies, procedures, and standards to optimize service delivery.
- Manage staffing schedules, oversee training programs, and evaluate team performance to foster a motivated and efficient workforce.
- Collaborate with clinical teams to support patient care needs through timely laundry services and clean environments.
- Oversee inventory management for cleaning supplies, linens, dining materials, and equipment; ensure cost-effective procurement.
- Monitor quality control measures through regular inspections and audits; address deficiencies promptly.
- Lead process improvement initiatives to enhance service efficiency, reduce waste, and elevate resident satisfaction.
- Maintain comprehensive documentation related to operations, staffing, budgets, and compliance requirements.
- Facilitate communication across departments to ensure seamless coordination of services.
- Handle budget planning and resource allocation to meet organizational goals.
Qualifications
- Proven supervisory experience in hospitality services such as housekeeping, laundry, or dining within healthcare or senior care settings.
- Strong knowledge of medical terminology, hospital or assisted living environment standards, and infection control protocols.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Outlook; familiarity with research tools is advantageous.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- Demonstrated leadership capabilities with experience in change management and team development.
- Exceptional communication skills in English; bilingual abilities in French or other languages are preferred.
- Experience with medical office systems such as Dentrix or hospice care operations is a plus.
- Background in project management, process improvement initiatives, budgeting, and human resources practices.
- Knowledge of computer operation and technical skills related to medical office experience is desirable.
- Ability to adapt quickly to evolving organizational needs while maintaining high standards of service delivery.
This role is integral to fostering a supportive environment that prioritizes safety, dignity, and quality care. We welcome candidates who are committed to excellence in support services within healthcare or senior living sectors.
Pay: $25.00-$27.00 per hour
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
