At Kings Energy Services, we’re always looking for driven individuals who take pride in their work and want to be part of a strong, supportive team. Founded in 1977, we have grown to over 110 employees across multiple locations in Alberta, Ontario, and North Dakota. Today, Kings Energy Services is a recognized supplier of quality instrumentation and valve products and services across Canada and the United States.
We are built on our core values of Trust, Accountability, Commitment, and Teamwork, and we take pride in delivering honest, transparent service with no surprises to our clients. If you’re someone who values integrity, teamwork, and continuous growth, and want to contribute to a company where your work makes an impact, we encourage you to apply and be part of our journey.
Job Summary
The Service Writer and Warehouse Agent (Shipper/Receiver) is responsible for coordinating the process of obtaining information from the customer and setting the repair or maintenance process in motion. Additionally, they will also play a role within the branch which emulates the duties of a Warehouse Agent by performing an array of duties that deal with both incoming and outgoing documentation, equipment, and inventory. This position is the first point of contact for our customers and requires strong customer service, attention to detail and computer skills.
Duties and Responsibilities:
- Take direction and fulfill responsibilities from the Branch Lead or designate.
- Work closely with the Branch and other company personnel to meet branch requirements
- Providing an exceptional counter service experience for customers picking up and dropping off items.
- Accurately logging information into Kings ERP systems for tracking.
- Responding to incoming inquiries from customers in a professional manner.
- Producing documentation, forms, reports regarding product information and condition.
- Delivering documented information to the proper department.
- Entering accurate information for receiving product and starting jobs within our programs.
- Scanning and attach documentation to jobs.
- Liaison for and communication with internal and external customers.
- Ensuring accurate and timely shipping and receiving of products.
- Picking and filling customer orders.
- Planning, organizing and scheduling daily and weekly inbound or outbound freight and international shipping
- Loading and unloading trucks with a forklift.
- Pickup and delivery of parts and products to customers and for branch location as needed
- Initiating and performing inventory transfers.
- Inventory Management: Receiving, sorting, staging and verifying all materials ordered by purchasing.
- Complete regular reporting as established by the Finance department
- Shop housekeeping and maintenance as required
- Assist technicians in the shop as required
Additional Skills and Qualifications:
- Strong computer skills: Proficiency in MS office suite and ERP software
- Integrity, professionalism, positivity, and passion.
- The capability to build and maintain lasting relationships with customers.
- Strong verbal and written communication skills.
- Being self-motivated, with high energy and an engaging level of enthusiasm.
- Ability to maintain confidentiality and accuracy for data entry and paperwork; including client and company sensitive information.
- Strong strategic thinking and analytical skills.
- Demonstrated ability to effectively work independently and within a team in a complex, fast-moving work environment
- Ability to maintain compliance with required specifications, legislation, jurisdictional requirements, contracts
- Ability to effectively manage multiple projects and changing priorities to meet deadlines
- A strong commitment to safety.
- Knowledge of distribution sales principles, methods, practices, and techniques.
Education & Experience
- A High School Diploma or equivalent.
- A valid class 5 driver’s license and a clean driving record.
- Current Forklift and TDG certificates
- Previous experience in shipping and service writing
- Previous Safety Relief Valve knowledge or experience.
Kings Energy Services is a Living Wage and equal opportunity employer committed to building a respectful and inclusive workplace. Applicants must be legally authorized to work in Canada. This is a safety sensitive position, and successful candidates will be required to complete a pre-employment drug screen. We appreciate all applications; however, only those selected for an interview will be contacted. To help us manage applications efficiently, please no walk ins or phone inquiries. Resumes will be retained for up to six months and securely disposed of thereafter.
Pay: $22.00-$24.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Red Deer County, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Tell me about your previous shipping and receiving experience.
- Walk me through your experience about cross border shipment.
Experience:
- Shipping & receiving: 3 years (required)
- Safety Relief Valve: 1 year (preferred)
Licence/Certification:
- Class 5 Licence (required)
- Forklift Licence (required)
- TDG Certification (preferred)
Work Location: In person
