Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent Business Development Representative to join our team in the Individual Sales department. This position offers the flexibility to be in-office or participate in hybrid options in our Regina office.
JOB FUNCTION
If you are passionate about the insurance industry, highly motivated, service oriented, enjoy working and winning as a team, have an aptitude for sales and a strong desire to learn all aspects of our business, then we’re looking for you! Reporting to the Manager, Member Experience Centre & Individual Sales, the Business Development Representative is responsible for promoting and selling all Individual Product lines through both direct and advisor distribution channels in designated territories across Saskatchewan. The Business Development Representative will be responsible for achieving sales growth and retention measures and generating leads for Group Business through direct relationships and distribution networks. This position is also accountable for building relationships with key external and internal stakeholders and forming productive and sustainable relationships in the community with potential and existing members through the delivery of exceptional service. The Business Development Representative will also play a key role in providing education and service to external stakeholders, advisors and members.
WHY CHOOSE SASKATCHEWAN BLUE CROSS?
We’re driven by a mission to empower communities on their journey to whole health and wellness, and have a lot of exciting things ahead of us. We’re improving our members’ experiences through investment in our people, technology, services and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions and empowered to make us stronger. The wellbeing of our employees, our members, our partners and our communities is at the heart of our operations.
Our industry is evolving fast, and so are we! We’re looking for people who:
- Share our values
- Believe that creating great experiences is totally within their control
- Collaborate and always set others up for success
- Build positive relationships and an understanding of what people’s needs are
- See solutions and possibilities (not problems!)
- Are simply outstanding at what they do
DUTIES & RESPONSIBILITIES
- Serve as a resource to direct and distribution channels, external stakeholders and current and potential clients by promoting products and recommending solutions to meet individual and business needs, and recommending plan changes and/or additions
- Through consultation and assessing client and/or advisor requirements, determine needs that may be met through Group Product lines and make referrals and connections through to the Group Benefits team
- Develop new business through direct business and distribution channels while networking and prospecting new opportunities
- Build and strengthen existing client and advisor relationships, performing customer management and retention focused activities
- Promote the Individual Product lines of business, attuned to market trends, changing needs, and resulting implications for our advisor channels
- Work to understand the needs of our external stakeholders, playing an integral role in influencing the value-added product and service provided to our block of business
- Support Individual Product training both in person and through online channels to both large and small audiences
- Participate in corporate and community events to promote the company and community development
- Organize and attend trade shows, Industry and related conventions, Advisor Education Seminars/Webinars and other special events while promoting Individual products and developing new business
- Network and attend Public Relations events, such as Advisor Customer Appreciation Days, Anniversaries, and host clients at SBC events when required
- Work with staff and management at all levels of the organization, clients, external advisors and other key stakeholders
- Identify sales opportunities and improve sales strategies by building relationships and increasing the Individual book of business
- Liaise with distributors, vendors and stakeholders, as required
- Monitor and analyze sales performance, providing insights and reporting on trends, forecasts, and key performance indicators (KPIs)
- Ensure all sales activities comply with industry regulations and company policies, staying updated on any changes in legal or regulatory requirements affecting products
- Leverage customer relationship management (CRM) systems and other digital tools to track and manage opportunities, customer interactions, and sales pipelines
- Remain current with product knowledge, competitor products and services, trends, and technology
- Participate in identifying product development enhancement or modifications, writing of sales materials and the implementation of solutions in response to external inquiries and needs
- Monitor accounts for opportunities to provide additional value-add services, sale strategies, concepts and product offerings
- Participate in joint sales calls, proposals, RFP’s and presentations with Account Executives, and Management
QUALIFICATIONS & SKILLS
- Bachelor’s Degree in Business, Sales & Marketing or an equivalent combination of training and experience
- 3-5 years of previous related experience identifying and executing sales opportunities
- It will be considered an asset If you have completed the Life License Qualification Program (LLQP)
- The successful candidate must complete their provincial Accident & Sickness license as well as their Life license within 6 months of hire
- Previous experience in the insurance industry and knowledge of Personal Health, Travel and Group benefits is considered an asset
- Experience writing/editing sales materials, proposals, presentations, and communications
- Must have experience in managing and growing a block of business
- Strong technical skills in Microsoft Office 365 and familiarity with CRM software, with the ability to easily learn new programs
- Strong presentation and communication skills to assert and speak to all different stakeholders
- Must be service oriented and responsive to customer and company values
- Ability to identify, execute or transfer sales opportunities and leads
- Proven ability and desire to learn and identify innovative sales and service opportunities and techniques
- Demonstrates a high level of personal accountability and professionalism
- Strong problem solving, relationship building, active listening and interpersonal skills
- Strong research skills and commitment to stay up to date with competitors, industry trends and market changes
- Must be highly motivated, goal-oriented and have the ability to work successfully in a team environment
- Demonstrated commitment to ongoing professional development and willingness to obtain industry licensing and designation is required
- Must be willing to travel, work flexible hours, and possess a valid Class 5 driver’s license
- Legally entitled to work in Canada on an unrestricted basis
- Criminal Record and background check satisfactory to Saskatchewan Blue Cross
Saskatchewan Blue Cross is an equal opportunity employer committed to diversity and inclusion and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.
We are also deeply committed to Indigenous inclusion. We recognize the importance of lived experience, cultural knowledge, and traditional leadership. These are valued alongside conventional qualifications as part of our holistic approach to recruitment.
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