Last updated: 2026-June-02
Total positions to be hired: 1
Positions still available: 1
Location: Remote (work-from-home)
*** Resume and direct personal email required to apply ***
Job Overview:
We are seeking highly skilled Tier 3 Network Engineers with strong backgrounds in Rukus switches, Aruba switches, Fortinet firewalls - and extensive experience in the hotel industry (hotels and resorts, casinos, MDUs).
The ideal candidate will have deep expertise in setting up, configuring, and troubleshooting networking equipment and security solutions, particularly Ruckus, Aruba, and Fortinet products. You will play a critical role in designing, implementing, and maintaining complex network infrastructures for hospitality environments, ensuring seamless connectivity and optimal performance for end-users.
In this engineering company, "Tier 3" is the top-most tier of the engineering department (equivalent to Tier 6 in other companies).
Key Responsibilities:
- Manage the Tier 3 and Tier 2 engineering teams, approximately 15-20 engineers
- Provide escalation support for those engineers, as well as taking on a case load of your own
- Assign incoming cases to engineers
- Oversee case management of engineers under your purview and follow-up re stalled or problem cases
- Deploy, configure, and troubleshoot captive portal solutions for hotspot authentication using various authentication mechanisms.
- Build, rebuild, and manage Ruckus and Aruba switches in hospitality environments.
- Configure and deploy Fortinet gateways and firewalls, including setting up interfaces and applying Access Control Lists (ACLs).
- Implement Layer 1, Layer 2, and Layer 3 networking, including VLANs using DOT1Q (802.1Q) or ISL protocols.
- Configure and manage Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) for optimal network performance.
- Set up and troubleshoot switch stacks with multiple uplinks and configure QSFP Link Aggregation Groups for increased bandwidth.
- Onboard and manage devices using Aruba Instant AP (IAP) Version 8 and Version 10.
- Manage Aruba Central and understand co-channel interference mitigation strategies.
- Integrate network solutions with Property Management Systems (PMS) used in hospitality environments.
- Work with Ruckus and Aruba Controllers & SmartZones to optimize wireless networks.
- Utilize Nomadix Gateways and Solution IP for seamless guest connectivity.
- Support various Fortinet product models, ensuring a diverse and adaptable approach to security infrastructure.
Qualifications & Experience:
- Proven experience in the hospitality industry (hotels/resorts/residential) working with networking solutions.
- Hands-on experience with Ruckus, Aruba, and Fortinet networking equipment.
- Strong knowledge of ACLs, VLANs, and Spanning Tree configurations.
- Expertise in firewall setup, switch configuration, and network security best practices.
- Familiarity with wifi channel interference mitigation and wireless network optimization.
- Experience integrating networks with Property Management Systems (PMS).
- Strong troubleshooting skills and ability to work in high-demand environments.
- Certifications in Aruba, Ruckus, Fortinet, or related fields are highly desirable.
-Applicants must have dual monitors available for work or be willing to set up a dual-screen workstation.
Preferred Certifications:
- Fortinet NSE (Network Security Expert)
- Aruba Certified Mobility Associate (ACMA)/Professional (ACMP)
- Ruckus Wireless/Wired Certifications
- Cisco CCNA/CCNP (or equivalent)
If you are a highly skilled network engineer with a passion for delivering exceptional connectivity solutions in the hospitality industry, we encourage you to apply!
*** Resume and direct personal email required to apply ***
Pay: $95,000.00-$120,000.00 per year
Benefits:
Application question(s):
- 2. Working hours are 9am to 6pm E.S.T. (New York City) Can you easily work these hours?
- 3. How many (which) models of Ruckus switches have you touched?
- 4. How many (which) models of Aruba switches have you touched?
- 5. How many engineers have you supervised directly, and for how long?
- 6. Have you worked with RADIUS/Enterprise based authentication?
- 7. How much experience do you have configuring switch stacks?
- 8. How many sites have you onboarded into Meraki dashboard?
- 9. How much experience do you have with Link Aggregation Groups?
- 10. How much experience do you have setting up captive portal solutions?
- 11. How much experience do you have installing/configuring Hotel networks?
- 12. Do you have experience integrating hotel PMS (e.g. Oracle Opera) into the network?
- 13. How much experience do you have configuring STP/RSTP?
- 14. If hired, when can you start work?
- 15. How much on-site / field experience do you have? Describe briefly.
- 1. How much experience do you have installing/configuring/supporting Hotel networks?
Work Location: Remote
