remote virtual customer service Jobs – 1184 Openings This Week

Director, Growth Marketing (Canada)
Owl Practice —Remote
- $53,826.57–$166,022.80 a year
- Full-time
- Remote
- CRM software
- Analysis skills
- Presentation skills
- Designated paid holidays
- Dental care
Quick apply
Virtual Investment & Personal Banking Specialist
Scotiabank —Montréal, QC
- Monday to Friday
- Remote
- Bilingual
- Sales
- English
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
14d
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Manitoba
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
14d
Senior Customer Care Representative
Bobsweep —Nova Scotia
- $42,000–$60,000 a year
- Full-time
- Remote
- Customer service
- Engineering
- English
- Paid time off
Quick apply
2d
Remote Customer Service and Sales
HMG Careers —Halifax, NS
- $90,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
Remote Customer Service and Sales
HMG Careers —Welland, ON
- $90,000–$150,087 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
Customer Care representative - Near North Customs - Afternoon Shift
Near North Customs Brokers Inc. —Barrie, ON
- Full-time
- Remote
- Customer service
- English
- Computer skills
- Profit sharing
- Disability insurance
Quick apply
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Newfoundland and Labrador
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
14d
Saint John Work From Home - Customer Service Government Representative
NQX Canada —Saint John, NB
- $17 an hour
- Full-time
- Remote
- English
- Communication skills
- Dental care
- Work from home
Quick apply
7d
Shopify Ecommerce Account Manager
RayInTheDark LLC —Remote
- $3,000 a month
- Full-time
- Remote
- English
- Bachelor's
- Communication skills
Quick apply
5h
Work-at-Home Contact Centre Associate
The Sydney Call Centre —New Brunswick
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Work-at-Home Contact Centre Associate
MCI Careers —New Brunswick
- $15.90 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
WAH Call Centre Representative (Urgently Hiring)
The Sydney Call Centre —New Brunswick
- Immediate opening
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Inbound Customer Service Representative
The Sydney Call Centre —New Brunswick
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Call Center Representative
The Sydney Call Centre —New Brunswick
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Saskatchewan
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
14d
Remote Inbound Call Center Representative
The Sydney Call Centre —New Brunswick
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Work-at-Home Contact Centre Associate
The Sydney Call Centre —Saskatchewan
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Work-at-Home Contact Centre Associate
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
WAH Call Centre Representative (Urgently Hiring)
The Sydney Call Centre —Saskatchewan
- Immediate opening
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Work-at-Home Contact Centre Associate
MCI Careers —Saskatchewan
- $15.35 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Inbound Sales Agent - Move Coordinator
Two Small Men with Big Hearts Moving - Western Canada —Calgary, AB
- $18–$22 an hour
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
Remote Inbound Customer Service Representative
The Sydney Call Centre —Alberta
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Call Center Representative
The Sydney Call Centre —Saskatchewan
- Full-time
- Remote
- Spanish
- Customer service
- English
- Designated paid holidays
- Life insurance

I want to receive the latest job alerts for virtual customer service in remote

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Director, Growth Marketing (Canada)

Owl Practice
Remote

Quick apply

Job details

Full-time

Benefits

Designated paid holidays
Dental care
Paid time off

Skills

CRM software
Analysis skills
Presentation skills
Bachelor's
B2B
Business
Account management
Communication skills
Marketing

Full job description

(Remote, Canada)

About the Role

We’re seeking a Director of Growth Marketing to lead strategy and execution for Owl Practice’s B2B go-to-market efforts in Canada. This is a hands-on leadership role for a builder who can move smoothly from defining strategy to executing campaigns and analyzing performance.

You will partner cross-functionally to drive measurable growth, optimize the full funnel, and scale acquisition through experimentation and data-driven decision-making. This role is equally comfortable developing strategy, managing integrated campaigns, and diving deep into performance data to uncover insights and opportunities.

Responsibilities

B2B Growth and EHR Adoption

Own and execute demand generation strategies targeting mental health practitioners in solo and small-group practices.
Build and optimize multi-channel acquisition funnels with a focus on key metrics, including trials, trial-to-paid conversion, CPL, CAC, and LTV.
Develop and refine the growth model for therapy seekers, aligning acquisition, trust, referrals, and conversion into a cohesive system.

Performance Marketing & Experimentation

Lead cross-channel performance marketing efforts, including paid search, paid social, CTV, affiliate, and programmatic.
Establish a culture of rapid, disciplined experimentation by designing tests, analyzing results, and scaling what works.
Continuously evaluate and expand channel mix to unlock new growth opportunities.

Cross-Functional Leadership

Partner closely with Product and Customer Success to improve conversion, onboarding, and retention through funnel optimization.
Collaborate with the Digital Marketing Manager to:
Set strategy across SEO, organic, referral, and paid channels
Refine prioritization and experimentation roadmaps
Diagnose performance issues and remove execution blockers

Ownership & Accountability

Own growth KPIs and marketing budget; manage agencies and external partners effectively.
Lead regular business reviews, delivering clear insights and actionable recommendations to stakeholders.

Requirements

7+ years of growth marketing experience with a proven track record of driving measurable business outcomes.
Strong B2B demand generation expertise across SMB and enterprise segments; experience leading geographic expansion is a plus.
Deep knowledge of performance marketing channels and scaling strategies.
Demonstrated success partnering cross-functionally on conversion optimization and funnel experimentation.
Highly execution-oriented with a bias for action and agility.
Strong analytical mindset combined with creativity and a passion for improving and innovating the customer experience.
Excellent communication skills, with experience presenting to senior leadership.
Experience managing agencies and external partners.

Preferred

Background in healthcare, mental health, or regulated industries.
Familiarity with EHR or other provider-focused SaaS products.

Why You’ll Love Working With Us

Strategic ownership: Shape growth strategy, priorities, and investment decisions at a leadership level.
End-to-end impact: Drive both strategy and execution alongside a high-performing team.
Durable growth engines: Build long-term levers across content, SEO, trust, and referrals.
Executive visibility: Work directly with the CMO and contribute to company-level decisions.
Meaningful mission: Your work directly helps people find the right mental health care, a category where quality, trust, and outcomes truly matter.

Benefits

Competitive salary
Medical and dental insurance
Monthly HSA contributions
Generous PTO and paid holidays
Fully remote work environment
Opportunity to grow with a mission-driven company

As Our Ideal Candidate, You’ll Have:

Bachelor’s degree in business administration or a related field (preferred)
Minimum of 5 years of experience in software account management (start-up environment preferred)
Proven track record of retaining and growing large accounts and working cross-functionally to address client needs
Excellent communication, interpersonal, and problem-solving skills.
Strong analytical and decision-making abilities.
Proficiency in CRM systems and data analysis tools.
Ability to handle high-pressure situations and manage multiple priorities effectively.
Strong commitment to delivering exceptional account management

Equal Opportunity Employer: Owl Practice Suite is an equal opportunity employer. We do not discriminate based on race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status. Owl Practice Suite is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require an accommodation in completing any pre-employment assessments or applications, interviewing, or otherwise participating in the recruitment process, please email [email protected].

Pay: $53,826.57-$166,022.80 per year

Application question(s):

Do you have 7+ years of B2B growth marketing experience with direct ownership of demand generation results? If yes, name the role, the segment you targeted (SMB/enterprise), and the primary metric you owned (e.g., CAC, trial-to-paid conversion).
Have you personally led multi-channel marketing including performance marketing, i.e., paid search, paid social, or programmatic with budget ownership and measurable outcomes? If yes, name the channels you ran, approximate budget managed, and a result you drove.
Do you have experience marketing to Canadian audiences or leading a geographic expansion into a new market? If yes, briefly describe the market, the product, and your role in the expansion.

Work Location: Remote

Quick apply

Refine Your Search

virtual customer service jobs in remote

Director, Growth Marketing (Canada)

Virtual Investment & Personal Banking Specialist

Remote Technical Support Representative - Work from Home (Canada)

Remote Technical Support Representative - Work from Home (Canada)

Senior Customer Care Representative

Remote Customer Service and Sales

Remote Customer Service and Sales

Customer Care representative - Near North Customs - Afternoon Shift

Remote Technical Support Representative - Work from Home (Canada)

Saint John Work From Home - Customer Service Government Representative

Shopify Ecommerce Account Manager

Work-at-Home Contact Centre Associate

Work-at-Home Contact Centre Associate

WAH Call Centre Representative (Urgently Hiring)

Remote Inbound Customer Service Representative

Remote Call Center Representative

Remote Technical Support Representative - Work from Home (Canada)

Remote Inbound Call Center Representative

Work-at-Home Contact Centre Associate

Work-at-Home Contact Centre Associate

WAH Call Centre Representative (Urgently Hiring)

Work-at-Home Contact Centre Associate

Inbound Sales Agent - Move Coordinator

Remote Inbound Customer Service Representative

Remote Call Center Representative

I want to receive the latest job alerts for virtual customer service in remote

Related Searches

Job seeker tools

Employer Tools

Browse

Stay Connected