Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: Executive Housekeeper
Start Date: August 4th, 2026
Full Time – Salary
Salary Range: $65,000 - $72,000
Location: Cabot Revelstoke Mountain Lodge
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Cabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season.
Cabot is a globally recognized leader in luxury golf, with a portfolio of award-winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence—offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke.
Position Summary:
The Executive Housekeeper oversees all housekeeping operations, ensuring the highest standards of cleanliness, presentation, and guest readiness across all rooms and public areas. This role leads the housekeeping team, manages daily operations, and coordinates with internal departments to ensure efficient room turnover and seamless service delivery. The Housekeeping Manager is responsible for maintaining quality standards, optimizing productivity, and supporting team development while ensuring an exceptional guest experience through a clean, safe, and well-maintained environment.
Key Responsibilities
Guest Experience & Service
- Ensure all guest rooms and public areas meet Cabot’s luxury cleanliness and presentation standards
- Address guest requests and housekeeping-related concerns promptly and professionally
- Support VIP room preparations, special requests, and arrival readiness to enhance the guest experience
Operations & Department Oversight
- Oversee daily housekeeping operations, including room assignments, inspections, and turnover efficiency
- Ensure all rooms, public areas, and back-of-house spaces are clean, organized, and guest-ready
- Monitor productivity, room status updates, and coordination with Front Office to ensure timely room availability
- Manage inventory levels for linens, amenities, and cleaning supplies, ensuring cost control and availability
Team Leadership
- Lead, coach, and develop housekeeping team members, including supervisors and attendants
- Conduct training, onboarding, and performance management to maintain service and cleanliness standards
- Foster a positive, accountable, and safety-focused team environment
Administrative & Reporting
- Manage scheduling, staffing levels, and payroll to align with occupancy and operational needs
- Complete daily reports including room status, productivity, and maintenance issues
- Maintain accurate records, logs, and communication with leadership and other departments
Qualifications
- Previous experience in housekeeping operations within a hotel or resort environment, with a strong understanding of luxury cleanliness and presentation standards
- Proven experience overseeing housekeeping functions, including room inspections, turnover, and public area maintenance
- Strong knowledge of cleaning procedures, chemical use (WHMIS), and health and safety standards
- Experience managing inventory, linen programs, and housekeeping supply controls
- Demonstrated leadership experience, including team supervision, training, and performance management
- Ability to coordinate effectively with Front Office and Maintenance to ensure timely room readiness and issue resolution
- Strong organizational, communication, and problem-solving skills
- Flexible availability, including evenings, weekends, and holidays
Skills & Competencies
- Guest-focused mindset with a passion for creating memorable experiences
- Strong problem-solving and decision-making abilities in a fast-paced environment
- Excellent communication and interpersonal skills
- High level of organization, attention to detail, and time management
- Ability to multitask and prioritize competing demands
Benefits
- Complimentary Season’s Pass to Revelstoke Mountain Resort, providing access to world-class skiing and year-round mountain experiences
- Comprehensive Health, Dental, and Vision benefits following eligibility
- RRSP matching program after 6 months of employment
- Opportunities for career growth and advancement within a dynamic and expanding hospitality organization
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
